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For Companies At a Glance
- Tasks: Support clients' IT systems, manage infrastructure, and enhance cybersecurity.
- Company: Join Robert Half, a leader in tech solutions and client services.
- Benefits: Enjoy flexible work options, professional growth, and a collaborative culture.
- Why this job: Be part of transformative projects that impact businesses and enhance your tech skills.
- Qualifications: 4+ years in IT support, strong knowledge of cloud services and network architecture required.
- Other info: Bonus points for certifications and experience with compliance initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job Title: Field Systems Engineer – IT Infrastructure & Client Services
Overview:
Robert Half is seeking a tech-savvy, solutions-oriented Field Systems Engineer who thrives in client-facing environments and enjoys building strong, long-term relationships through technical excellence. This role offers a unique mix of on-site support, systems engineering, and strategic consulting in a managed services environment. You'll be guiding clients through infrastructure modernization, cybersecurity enhancement, and cloud transformation.
What You'll Do:
- Act as the primary technical contact for a portfolio of business clients, managing all aspects of their IT systems.
- Architect, configure, and support a range of systems including servers, network gear, firewalls, and data protection tools.
- Plan and execute server transitions, network refreshes, and virtualization rollouts using Hyper-V or VMware.
- Deploy and manage cloud platforms like Microsoft 365, Azure, and SharePoint.
- Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center.
- Conduct regular system audits, performance assessments, and preventive maintenance tasks.
- Recommend and implement security solutions, including MFA, EDR, and compliance support across HIPAA, PCI, and other frameworks.
- Participate in technical planning sessions with client stakeholders to align IT strategy with business goals.
- Contribute to internal process improvements and stay on top of evolving tech stacks and industry best practices.
What You Bring:
- Minimum of 4 years supporting business IT environments, ideally within a service provider or consulting setting.
- Strong expertise in the following areas:
- Windows Server/Desktop OS (2019 and newer)
- Microsoft 365 ecosystem, Azure services, and SharePoint
- Firewall administration and network architecture (VLANs, VPNs, Cisco/Meraki)
- Data protection systems like Veeam, Datto, or similar
- Endpoint protection platforms (SentinelOne, Defender for Endpoint, CrowdStrike, etc.)
- Virtualization skills with platforms like VMware or Hyper-V.
- Familiarity with IT service frameworks (ITIL/ITSM) and practical experience in change/incident workflows.
- Hands-on use of tools such as Meraki, DUO, StarWind, Supermicro hardware, and backup solutions.
- Strong written and verbal communication abilities, along with a sharp attention to detail.
- A team-first mindset with a customer-focused approach to problem-solving.
Bonus Points For:
- Professional certifications such as: Azure Admin Associate, CompTIA Security+, Microsoft MCSA, VMware VCP, or Cisco/Meraki credentials.
- Experience guiding clients through compliance initiatives (CMMC, NIST, HIPAA, PCI, etc.).
- Exposure to IT leadership roles on small- to medium-sized implementation projects involving both cloud and on-prem technologies.
- ITIL Foundation or similar service management certification.
Field Systems Engineer (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Systems Engineer (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and VMware. Being able to discuss your hands-on experience with these platforms during interviews will demonstrate your technical expertise and readiness for the role.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide you with insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-world examples. Think of scenarios where you've successfully resolved complex IT issues or improved processes, as this aligns with the customer-focused approach the employer is looking for.
✨Tip Number 4
Research the company's recent projects or initiatives related to IT infrastructure and cybersecurity. Being knowledgeable about their work will allow you to ask insightful questions during the interview, showing your genuine interest in the role and the company.
We think you need these skills to ace Field Systems Engineer (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT systems support, cloud platforms, and cybersecurity. Use keywords from the job description to demonstrate your fit for the Field Systems Engineer role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and client-facing experience. Mention specific projects or achievements that align with the responsibilities outlined in the job description.
Showcase Your Certifications: If you have any professional certifications like Azure Admin Associate or CompTIA Security+, be sure to include them prominently in your application. This can set you apart from other candidates.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved complex IT issues or improved processes in previous roles. This will demonstrate your customer-focused approach and technical excellence.
How to prepare for a job interview at Rac
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with the technologies mentioned in the job description, such as Windows Server, Microsoft 365, and cloud platforms. Highlight specific projects where you successfully implemented solutions or resolved complex issues.
✨Demonstrate Client-Facing Skills
Since this role involves building strong relationships with clients, share examples of how you've effectively communicated technical concepts to non-technical stakeholders. Emphasise your ability to listen to client needs and provide tailored solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Practice articulating your thought process when troubleshooting issues or planning system transitions, as this will showcase your strategic thinking and technical acumen.
✨Research the Company and Its Clients
Familiarise yourself with Robert Half's services and the types of clients they work with. Understanding their business model and industry challenges will allow you to tailor your responses and demonstrate your genuine interest in the role.
