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For Companies At a Glance
- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a leading name in vehicle repair and maintenance.
- Benefits: Earn up to £60,000 with bonuses, plus generous holidays and wellbeing support.
- Why this job: Make a real difference by helping people in need on the road every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Enjoy a supportive work environment with all tools and a van provided.
The predicted salary is between 32000 - 48000 £ per year.
Join the RAC as a Roadside Technician, part of the Patrol division delivering expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK.
Key Responsibilities and Expectations
- Deliver quick, confident roadside solutions, from flat batteries and tyre changes to complex fault‑finding.
- Start and finish the day at home on a demand‑led shift averaging 40 hours per week, with optional overtime.
- Provide outstanding member service, remaining calm under pressure and confident in technical skills.
What You’ll Need
- A Level 2 light vehicle maintenance qualification (or equivalent) with proven technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
Benefits
- Base pay £40,000 (inclusive of London Weighting Allowance) with realistic OTE £60,000; top performers earn significantly more via bonuses and enhanced overtime rates.
- Share in our success – free colleague share scheme.
- Free RAC Ultimate breakdown cover from day one.
- Car salary sacrifice scheme, including electric vehicle options after 12 months.
- Generous holidays – 23 days plus bank holidays, rising to 25 with service.
- Pension & life cover – up to 6.5% matched pension contributions, life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline.
- Exclusive discounts – savings on tools, tech, holidays, and more via our Orange Savings portal.
Perks & Logistics
- RAC van, fuel card, full uniform, essential tools, and diagnostic kit provided.
- No CV required when you apply.
Roadside Technician - Esher employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Esher
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you show genuine enthusiasm for what we do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to demonstrate your problem-solving abilities. Think of real-life scenarios where you've tackled challenges – we love hearing about those!
✨Tip Number 3
Network like a pro! Connect with current RAC employees on LinkedIn or at industry events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Stay calm and confident during interviews. Remember, we’re looking for someone who can handle pressure and deliver outstanding service. Show us how you keep your cool while solving problems on the roadside!
We think you need these skills to ace Roadside Technician - Esher
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine through in your application!
Customer Focus is Key: Since we’re all about providing outstanding member service, don’t forget to mention your customer-focused approach. Share examples of how you've kept calm under pressure and delivered great service in the past.
Keep It Simple: No need for a fancy CV here! Just focus on filling out the application form clearly and concisely. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and diagnostics. Be ready to discuss specific repairs you've handled, as well as any complex fault-finding scenarios you've encountered. This will show that you're not just qualified, but also experienced.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with members, be prepared to share examples of how you've provided excellent customer service in the past. Highlight situations where you remained calm under pressure and resolved issues effectively, as this is crucial for a Roadside Technician.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for roadside technicians. Think about how you would respond to questions like 'How do you handle stressful situations?' or 'Can you describe a time when you went above and beyond for a customer?' Practising these will help you articulate your thoughts clearly during the interview.
✨Dress the Part
Even though the job is hands-on, it's important to present yourself professionally during the interview. Wear smart-casual attire that reflects your understanding of the role while still being comfortable. This shows that you take the opportunity seriously and respect the interview process.
