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- Tasks: Deliver expert mechanical roadside repair and diagnostics across the UK.
- Company: Join the RAC, a leading roadside assistance provider with a strong team culture.
- Benefits: Competitive salary starting at ÂŁ36,400, with OTE of ÂŁ61,000 and bonuses.
- Other info: Enjoy flexible shifts, generous holidays, and wellbeing support for you and your family.
- Why this job: Make a real impact by solving problems and helping people in need every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and 2 years’ experience required.
The predicted salary is between 36400 - 36400 ÂŁ per year.
Join the RAC as a Roadside Technician. We offer a market-competitive base salary of £36,400, realistic on-target earnings (OTE) of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates. Start and finish your day from your own driveway. Demand‑led shifts average 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent) and at least 2 years’ post‑qualification technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
Responsibilities:
As a Roadside Technician within the Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
Qualifications:
You're more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Benefits:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Vehicle Mechanic in Darlaston employer: RAC
Contact Detail:
RAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Mechanic in Darlaston
✨Tip Number 1
Get to know the RAC inside out! Research our values, services, and what makes us tick. This way, when you chat with us, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you've tackled tricky mechanical issues. We love seeing how you handle challenges, so be ready to share those stories during your interview.
✨Tip Number 3
Show us your customer service skills! As a Roadside Technician, you'll be the face of the RAC. Share examples of how you've gone above and beyond for customers in the past – we want to see that you're a people person!
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, it shows us you’re keen and ready to join the RAC family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Vehicle Mechanic in Darlaston
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills and problem-solving abilities make you the perfect fit for the Roadside Technician role.
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story about making someone's day better!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they understand what we’re looking for and how they can contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the RAC team!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience with diagnostics and repairs, as well as any specific tools or technologies you've used. This will show that you're not just a mechanic, but a problem solver who can handle the variety of challenges that come with the job.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your customer-focused approach. Think of examples where you've provided excellent service or reassured a customer in a stressful situation. This will highlight your ability to stay calm under pressure and connect with people.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking about how you would handle different roadside situations, like a flat battery or complex fault-finding. This will help you showcase your quick thinking and decision-making skills, which are crucial for a Roadside Technician.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if the RAC is the right fit for you.