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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a leading roadside assistance provider with a strong team culture.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Other info: Start and finish your day from home with flexible shifts and career growth opportunities.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and 2 years’ technical experience required.
The predicted salary is between 36400 - 36400 ÂŁ per year.
Join the RAC as a Roadside Technician. We offer a market-competitive base salary of £36,400, realistic on-target earnings (OTE) of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates. Start and finish your day from your own driveway. Demand‑led shifts average 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent) and at least 2 years’ post‑qualification technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
Responsibilities:
As a Roadside Technician within the Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
Qualifications:
You're more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Benefits:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Technician in Darlaston employer: RAC
Contact Detail:
RAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician in Darlaston
✨Tip Number 1
Get to know the RAC inside out! Research our values, services, and what makes us tick. This way, when you chat with us, you can show off your knowledge and passion for the role of a Roadside Technician.
✨Tip Number 2
Practice your problem-solving skills! Think about real-life scenarios you’ve faced in your previous roles. Be ready to share how you tackled those challenges during your interview – we love hearing about your hands-on experience!
✨Tip Number 3
Don’t underestimate the power of a good first impression! Dress smartly, be punctual, and bring your best self to the interview. We want to see your confidence and enthusiasm shine through right from the start.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the RAC family. Let’s get you on the road to success!
We think you need these skills to ace Roadside Technician in Darlaston
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills and problem-solving abilities make you the perfect fit for the Roadside Technician role.
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story about making someone's day better!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they understand what we’re looking for in a Roadside Technician.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the RAC team!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your past experiences with diagnostics and repairs, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past, especially in high-pressure situations. This will demonstrate your ability to stay calm and reassuring when members need help.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle various roadside scenarios. Think through potential situations, like dealing with a flat battery or a complex fault, and articulate your thought process clearly. This shows that you can think on your feet and make quick decisions.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly but practically for the interview. It reflects your professionalism and readiness to represent the RAC as a proud ambassador.