Customer Service Team Leader, Brookfield Place (Hiring Immediately)
Customer Service Team Leader, Brookfield Place (Hiring Immediately)

Customer Service Team Leader, Brookfield Place (Hiring Immediately)

Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Chef-in-Training, prepping and cooking delicious meals in a vibrant kitchen.
  • Company: DIG is on a mission to rebuild the food system with a focus on community and quality.
  • Benefits: Enjoy competitive pay, tips, flexible scheduling, paid time off, and complimentary meals.
  • Why this job: Be part of a passionate team, learn culinary skills, and make a positive impact on guests' experiences.
  • Qualifications: A love for good food, strong work ethic, teamwork, and excellent communication skills are essential.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

Job Description

Job Description
CHEF-IN-TRAINING

[Restaurant Team Member]

$16.50 – $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS!

ABOUT THE ROLE:

The next generation of chefs are evolving in DIG restaurants.

Our scratch based kitchens are built around people with a true passion for real good food.  We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

YOU WILL: 

  • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation. 
  • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout.
  • Speak to current menu offerings, seasonality, and ingredients with guests – making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).
  • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
  • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
  • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards. 
  • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies. 
  • Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system.

YOU HAVE: 

  • A passion for real, good food and a desire to learn culinary practices and skills. 
  • The ability to demonstrate and execute a strong work ethic.
  • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
  • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
  • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success. 
  • Excellent communication skills, both verbal and written.
  • A desire to create exceptional employee & guest experiences.
  • An eye for detail and solving challenges. 
  • A desire for growth in our brigade.

WORK PERKS: 

Aside from the standard job description fare (competitive pay) we also offer:

  • Opportunities for GROWTH in a TEAM environment
  • Competitive Pay & potential to earn tips
  • Paid Time Off
  • 401K programming
  • Parental leave
  • Thanksgiving, Christmas and other Holidays Off
  • Flexible Scheduling: Part Time and Full Time Hours
  • Complimentary DIG lunch everyday
  • Commuter Benefits

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Customer Service Team Leader, Brookfield Place (Hiring Immediately) employer: Rac

At DIG, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programs, competitive pay, and flexible scheduling options, all while working in a dynamic culinary environment at Brookfield Place. Join us to not only develop your culinary skills but also to be part of a mission-driven team dedicated to rebuilding the food system and creating memorable experiences for our guests.
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Contact Detail:

Rac Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Team Leader, Brookfield Place (Hiring Immediately)

✨Tip Number 1

Familiarise yourself with DIG's mission and values. Understanding their commitment to real, good food and community will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.

✨Tip Number 2

Highlight any previous experience in fast-paced environments, especially in culinary settings. Be ready to share specific examples of how you've successfully managed multiple tasks or supported a team during busy periods.

✨Tip Number 3

Prepare to discuss your passion for food and cooking. Think about what inspires you in the kitchen and be ready to share your thoughts on seasonal ingredients or favourite dishes to demonstrate your enthusiasm.

✨Tip Number 4

Showcase your communication skills by engaging with the team during the interview process. Ask thoughtful questions about the role and the team dynamic, which will reflect your team-oriented focus and eagerness to contribute.

We think you need these skills to ace Customer Service Team Leader, Brookfield Place (Hiring Immediately)

Culinary Skills
Team Leadership
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Physical Stamina
Adaptability
Customer Service Orientation
Food Safety Knowledge
Multi-tasking Ability
Passion for Food
Work Ethic
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Team Leader position. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and leadership roles. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.

Write a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Share specific examples of how you've successfully led teams or improved customer experiences in previous roles. Make sure to convey your enthusiasm for joining DIG.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Rac

✨Show Your Passion for Food

Make sure to express your enthusiasm for real, good food during the interview. Share any personal experiences or stories that highlight your love for cooking and how it aligns with the company's mission.

✨Demonstrate Team Spirit

Since this role requires a strong team-oriented focus, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to support colleagues and contribute to a positive workplace culture.

✨Communicate Clearly

Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing culinary practices or customer service experiences.

✨Prepare for Physical Requirements

Be ready to discuss your ability to meet the physical demands of the job, such as lifting and moving around the kitchen. Mention any relevant experiences that demonstrate your capability to handle these tasks effectively.

Customer Service Team Leader, Brookfield Place (Hiring Immediately)
Rac
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  • Customer Service Team Leader, Brookfield Place (Hiring Immediately)

    Part-Time

    Application deadline: 2027-07-18

  • R

    Rac

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