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For Companies At a Glance
- Tasks: Engage with customers, process transactions, and assist with policy inquiries.
- Company: Join Fred Loya Insurance, a family-owned company thriving since 1974.
- Benefits: Enjoy health insurance, paid time off, and a flexible schedule.
- Why this job: Be part of a supportive team with growth opportunities in a dynamic environment.
- Qualifications: High school diploma required; customer service experience is a plus.
- Other info: Bilingual skills are helpful; must pass state licensing requirements.
The predicted salary is between 28000 - 35000 £ per year.
Job Description
Job description
Essential Duties and Responsibilities
- Sales
- Provides professional, courteous service to internal and external customers
- Answers any questions regarding customer’s policy
- Accept payments and process transactions
- Identify any potential needs the customer may have regarding their policy
- Follow up with customers on quotes, renewals, and cancellations
- Involved with marketing initiatives for new business development on an as-needed basis
- Maintain a neat and clean work area and office
- FNOL’s (vehicle inspections)
- Taking vehicle pictures (squatting, bending, flexing required)
- Bank run deposits
- Position is full time
- Other duties as assigned
Qualifications/Requirements
- Computer literate desired from basic to intermediate skills
- Bilingual (English/Spanish) is helpful
- Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
- Must pass state licensing requirements
- Flexible schedule
- Reliable transportation
Education/Training/Experience
- High School Diploma
- Previous customer service experience is helpful
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8-hour shift
Education:
- High school or equivalent (Required)
Work Location: In person
Loya Insurance Group is an Equal Opportunity Employer. It is our policy to recruit and hire the most qualified individual for the position(s) available without regard to race, color, sex, religion, age, national origin, sexual orientation, gender identity/expression, disability, citizenship, and veteran status.
#Sales
REQ. 738395268
Company Description
Be part of a fast-growing company committed to service and excellence.
Work in a supportive and dynamic environment with opportunities for growth and development.
If you are a dedicated professional looking to make a difference, we encourage you to apply!
Company Description
CSR - In office Sales Representative (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSR - In office Sales Representative (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the insurance industry, especially auto insurance. Understanding common terms and policies will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, particularly in a customer service context. Role-playing different scenarios with friends or family can help you articulate responses to common customer queries effectively.
✨Tip Number 3
If you're bilingual, especially in English and Spanish, highlight this skill during your interactions. Being able to communicate with a broader range of customers can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for the role and the company during any conversations. Research Fred Loya Insurance and mention specific aspects of their service or values that resonate with you to demonstrate your genuine interest.
We think you need these skills to ace CSR - In office Sales Representative (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the essential duties and responsibilities. Highlight your relevant experience in customer service and sales, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job requirements. Emphasise any previous customer service roles and your ability to communicate effectively, especially if you are bilingual.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills can contribute to providing excellent customer service and support the company's growth.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Rac
✨Showcase Your Customer Service Skills
Since the role involves providing professional and courteous service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Communication Proficiency
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently, and consider how you can convey complex information simply, especially if you're bilingual.
✨Familiarise Yourself with the Company
Research Fred Loya Insurance and understand their values and services. Being knowledgeable about the company will show your genuine interest and help you align your answers with their mission.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in the role, such as handling a difficult customer or processing a transaction. Prepare your responses to demonstrate your problem-solving skills and adaptability.
