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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary of ÂŁ40,000 with OTE of ÂŁ60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying a rewarding and varied career.
- Qualifications: A Level 2 light vehicle maintenance qualification and 2 years' technical experience required.
- Other info: Start and finish your day at home with all tools and a van provided.
The predicted salary is between 40000 - 60000 ÂŁ per year.
About The Role
Join the RAC as a Roadside Technician. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post‑qualification technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast‑paced, and full of variety – this is it.
No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus.
Roadside Technician - Croydon employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Croydon
✨Tip Number 1
Get to know the RAC inside out! Research our values, services, and what makes us tick. This way, when you chat with us, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your technical skills! Brush up on your vehicle diagnostics and repair techniques. We want to see that you can tackle those roadside challenges with confidence and expertise.
✨Tip Number 3
Show us your customer service skills! Think of examples where you've gone above and beyond for customers. We love candidates who can combine their technical know-how with a friendly approach.
✨Tip Number 4
Apply through our website! It’s super easy and means we can get your application moving quickly. Plus, it shows you're keen to join the RAC family right from the start.
We think you need these skills to ace Roadside Technician - Croydon
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've gone the extra mile for customers in the past!
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and make sure to answer all the questions we ask. We’re excited to hear from you!
Show Your Enthusiasm: Let us know why you want to join RAC as a Roadside Technician. We love seeing passion for the job, so don’t hold back on sharing what excites you about this opportunity!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've tackled mechanical issues or provided roadside assistance, as this will show your expertise and confidence in the role.
✨Customer Service is Key
Since this role involves direct interaction with members, highlight your customer-focused approach. Prepare examples of how you've gone above and beyond for customers in previous roles, demonstrating your ability to provide reassurance and effective solutions under pressure.
✨Show Your Problem-Solving Skills
Think of scenarios where you've had to diagnose and fix complex issues quickly. During the interview, share these stories to illustrate your critical thinking and problem-solving abilities, which are essential for a Roadside Technician.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle specific breakdown situations. Practise articulating your thought process clearly, as this will showcase your technical skills and your ability to communicate effectively with members.
