Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)
Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)

Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)

Flagstaff Part-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate air and ground transports while managing communications and clerical tasks.
  • Company: Join Guardian Air Transport, a leader in emergency medical services.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
  • Why this job: Make a real impact in patient care while developing valuable communication skills.
  • Qualifications: High School Diploma required; EMS background and dispatch experience preferred.
  • Other info: Immediate hiring for motivated individuals ready to thrive in a fast-paced setting.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Job Description

Overview

The Communication Specialist/Technician, under the supervision of the Communication Center Supervisor, is responsible for the coordination of air and ground transports, office/clerical tasks, and preliminary billing tasks. Overall communications are via phone, radio, verbal, text and written word. The Communication Specialist/Technician will be able to think and function independently as well as project a positive image as a customer representative at all times.

Responsibilities

Operations
* Utilizes all modes of communication to promote, maintain, and enhance air and ground operations.

* Obtains patient information from a variety of sources.

* Composes clinical crews and notifies flight crews, gathers patient equipment needs, coordinates arrivals at the airport and/or hospital.

* Demonstrates Flight/Unit following via radio and/or land-line contact to maintain awareness of aircraft/unit location for notification of flight/unit diversions and/or overdue aircraft/units, as well as to promote safe patient care missions.

* Notifies receiving hospital and ground transport of ETAs.

* Skilled in the current systems utilized in the communication center.

* Assists with orientation of new Communication Specialists/Technicians.

* Navigation techniques/terminology, transport following, and map skills.

Documentation
* Utilizes the dispatch software for data entry, reports, and statistical retrieval.

* Obtain prior authorization as needed and prepare long distance flight quotes.

Compliance/Safety
* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Completes all company mandatory modules and required job specific training in the specified time frame.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.

* If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

Qualifications

Education
High School Diploma or GED- Required
Certification & Licensures
Guardian Air Transport:
Approved Flight Dispatch Certification (Within 2 years of hire) – Required

Heartsaver or RQI/BLS (American Heart Association) – Preferred

Guardian Medical Transport:
BLS (American Heart Association) – Preferred

Experience
EMS/Medical background- Preferred

Dispatching experience- Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately) employer: Rac

Guardian Air Transport is an exceptional employer that prioritises employee growth and development, offering comprehensive training and support for Communication Specialists/Technicians. Located in the vibrant community of Flagstaff, AZ, we foster a collaborative work culture that values safety, innovation, and teamwork, ensuring our staff are equipped to provide critical care in a fast-paced environment. With a commitment to excellence and a focus on meaningful work, we empower our employees to make a real difference in the lives of patients and their families.
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Contact Detail:

Rac Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)

✨Tip Number 1

Familiarise yourself with the specific communication systems and software used in air transport. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Brush up on your knowledge of emergency medical services (EMS) and healthcare terminology. Being able to speak the language of the industry will show that you're serious about the position and can communicate effectively with clinical crews.

✨Tip Number 3

Network with professionals in the air transport and healthcare sectors. Attend relevant events or join online forums to connect with people who can provide insights or even refer you to the job at StudySmarter.

✨Tip Number 4

Prepare for situational questions that may arise during the interview. Think about scenarios where you had to coordinate multiple tasks under pressure, as this role requires quick thinking and effective communication.

We think you need these skills to ace Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)

Excellent Verbal and Written Communication
Radio Communication Skills
Data Entry Proficiency
Dispatch Software Familiarity
Patient Information Management
Navigation Techniques and Terminology
Attention to Detail
Problem-Solving Skills
Ability to Work Independently
Customer Service Orientation
Knowledge of Safety Regulations
Compliance with State and Federal Regulations
Basic Computer Skills
Team Collaboration
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Communications Specialist position. Understand the key responsibilities and qualifications required, such as communication skills and any necessary certifications.

Tailor Your CV: Customise your CV to highlight relevant experience in communications, dispatching, or healthcare. Emphasise any previous roles that involved coordination, customer service, or technical skills that align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background makes you a suitable candidate. Mention specific experiences that demonstrate your ability to handle the responsibilities outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Communications Specialist role.

How to prepare for a job interview at Rac

✨Showcase Your Communication Skills

As a Communications Specialist, your ability to communicate effectively is crucial. During the interview, demonstrate your verbal and written communication skills by articulating your thoughts clearly and confidently. Be prepared to discuss specific examples of how you've successfully coordinated communications in previous roles.

✨Familiarise Yourself with Dispatch Software

Since the role involves using dispatch software for data entry and reporting, it's beneficial to have a basic understanding of such systems. If you have experience with similar software, mention it during the interview. If not, express your willingness to learn quickly and adapt to new technologies.

✨Highlight Your Problem-Solving Abilities

The job requires independent thinking and problem-solving skills. Prepare to share instances where you've had to think on your feet or resolve issues under pressure. This will show the interviewer that you can handle the fast-paced environment of air and ground transport coordination.

✨Demonstrate Your Knowledge of Safety Protocols

Safety is paramount in healthcare and transport. Familiarise yourself with relevant safety protocols and regulations. During the interview, discuss how you prioritise safety in your work and any experiences you have had in reporting safety incidents or ensuring compliance with safety standards.

Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)
Rac
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  • Communications Specialist Tech, Guardian Air Transport- Flagstaff, AZ (Hiring Immediately)

    Flagstaff
    Part-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-19

  • R

    Rac

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