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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary of £35,000 with OTE of £60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside and enjoy variety in your daily challenges.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Supportive culture with opportunities for growth and development.
The predicted salary is between 28000 - 42000 £ per year.
Join the RAC as a Roadside Technician. You’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. You’ll start and finish your day at home, tackling challenges head-on and making a real impact on the roadside, combining technical expertise with outstanding member service.
You’ll be provided with a RAC van, fuel card, full uniform, essential tools, and diagnostic kit to set you up for success from day one.
What you’ll receive
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
Role responsibilities
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Benefits
- Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Vehicle Mechanic in City of London employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Mechanic in City of London
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you show up for an interview, you’ll impress us by demonstrating how your skills align with what we do.
✨Tip Number 2
Practice your problem-solving skills! We love a mechanic who can think on their feet. Try some mock scenarios or even role-play with a mate to get comfortable with explaining your thought process.
✨Tip Number 3
Show off your customer service skills! Remember, you’re not just fixing cars; you’re helping people in stressful situations. Share examples of how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the RAC family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Vehicle Mechanic in City of London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical expertise can shine through in your application!
Be a People Person: Since this role is all about customer service, don’t forget to mention your people skills! Share examples of how you've provided excellent service or solved problems for customers in the past.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who understand what we’re looking for and can connect their experiences to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the RAC team!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repairs you've handled and the tools you used. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Customer Service is Key
Since this role involves direct interaction with members, prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer, and be ready to explain how you handle stressful situations while keeping a calm demeanour.
✨Show Your Flexibility
The job requires tackling a variety of challenges, so highlight your adaptability. Share experiences where you've had to quickly switch gears or learn something new on the job. This will show that you thrive in dynamic environments and can handle whatever comes your way.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This could include inquiries about the types of vehicles you'll be working on or how the RAC supports its technicians. It shows you're genuinely interested and have done your homework.
