At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a leading name in roadside assistance across the UK.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Enjoy flexible shifts, start from home, and access exclusive discounts.
- Why this job: Make a real impact by helping people on the road every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of experience required.
The predicted salary is between 36400 - 36400 € per year.
About the Role
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll receive:
- Market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
- Start and finish on your driveway.
What you’ll need
- Level 2 light vehicle maintenance qualification (or equivalent)
- At least 2 years of post‑qualification technical, electrical and diagnostic experience
- Customer‑focused approach
- Full UK driving licence
Responsibilities
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside while combining your technical expertise with outstanding member service.
Benefits
- Strong base pay – £36,400 with realistic OTE of £61,000, plus bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options after 12 months to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays and more through our Orange Savings portal
Desired Attributes
You’re more than a mechanic – a problem solver, people person and proud ambassador for the RAC. You thrive on variety – fault diagnostics, tyre changes, battery replacements and more, all in one day. You think on your feet – trusted to make the right call for each customer, different fixes, different faces, new challenges every day.
Roadside Technician - Chelmsford employer: RAC
The RAC is an exceptional employer for Roadside Technicians, offering a competitive salary and the opportunity to earn significantly more through bonuses and overtime. With a strong focus on employee wellbeing, generous holiday allowances, and a supportive work culture, you can thrive in a role that combines technical expertise with customer service. Starting and finishing your day at home allows for a great work-life balance, making the RAC a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at RAC. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Show off your skills! If you have a chance, demonstrate your technical expertise during interviews or even through practical assessments. Let them see how you tackle real-life roadside challenges.
✨Tip Number 3
Be customer-focused! Highlight your experience in providing excellent service. Remember, as a Roadside Technician, it’s not just about fixing cars; it’s about reassuring members when they need help the most.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Roadside Technician - Chelmsford
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Be Customer-Focused:Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story that shows your people skills!
Tailor Your Application:Take a moment to read through the job description and tailor your application to fit. Use similar language and keywords to show us you understand what we're looking for. It makes a big difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those tricky situations where you had to think on your feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to reassure and communicate effectively, especially during stressful breakdown situations.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle common roadside issues like flat batteries or tyre changes. Practising these scenarios can help you articulate your thought process clearly.
✨Emphasise Your Flexibility
The role involves a variety of tasks and challenges. Be prepared to discuss how you thrive in dynamic environments and can adapt to different situations. Share specific examples that demonstrate your problem-solving skills and ability to tackle unexpected challenges.
