At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in keeping the UK moving for over 128 years.
- Benefits: Competitive salary starting at £36,400 with OTE of £61,000, plus bonuses and generous holidays.
- Other info: Start and finish your day at home with full support and tools provided.
- Why this job: Make a real impact on the roadside while enjoying a flexible work-life balance.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years’ technical experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years’ experience, you’ll receive a market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates. Demand‑led shifts average 40 hours per week, with optional overtime available. Start and finish on your driveway. Opportunities in East England include Cambridge, Chelmsford, Luton, Milton Keynes, Peterborough, and Stevenage.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- At least 2 years’ post‑qualification technical, electrical, and diagnostic experience
- A customer‑focused approach
- A full UK driving licence
Role Overview:
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside by combining technical expertise with outstanding member service. We’ll set you up for success from day one, providing your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.
Benefits:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free participation in future growth
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary‑sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
Requirements:
Beyond skills, you’re more than a mechanic. You’re a problem‑solver, a people person, and a proud ambassador for the RAC. You thrive on variety, staying calm under pressure and confident in your craft. You think on your feet and make the right call for each customer, adapting to diverse fixes and new challenges every day.
Why RAC:
For more than 128 years, we’ve been keeping drivers moving, and today we serve over 15 million members. We welcome people from every background, value every voice, and support your growth every step of the way.
Roadside Technician - East of England in Cambridge employer: RAC
The RAC is an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in the East of England, you'll enjoy flexible working arrangements, generous holiday allowances, and access to exclusive discounts, all while making a meaningful impact on our members' lives. With a commitment to diversity and inclusion, the RAC fosters an environment where every voice is valued, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - East of England in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Roadside Technician role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on side gigs that allow you to showcase your Level 2 light vehicle maintenance skills. Real-world experience can make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for the interview by brushing up on common roadside scenarios. Think about how you'd handle different breakdown situations and be ready to share your problem-solving approach. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the RAC family.
We think you need these skills to ace Roadside Technician - East of England in Cambridge
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Be Customer-Focused:Since you'll be dealing with members on the roadside, it’s crucial to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Take a moment to tailor your application to the role. Use keywords from the job description to show us you understand what we're looking for. It’ll make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for a smooth process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those that showcase your problem-solving skills and customer service approach.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate that you're not just technically skilled but also a great communicator.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about common roadside issues like flat batteries or tyre changes, and be prepared to explain how you would tackle these problems efficiently while keeping the customer calm and reassured.
✨Understand RAC's Values
Familiarise yourself with RAC's history and values. They pride themselves on being a people-focused organisation. Showing that you align with their mission and are passionate about helping others will set you apart from other candidates.
