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For Companies At a Glance
- Tasks: Handle customer queries and complaints with professionalism and empathy.
- Company: Leading automotive services provider in Bristol.
- Benefits: Competitive salary, flexible schedules, and comprehensive wellbeing package.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Part-time role with a 6-month fixed-term contract.
The predicted salary is between 14025 - 14025 £ per year.
A leading automotive services provider in Bristol is seeking a part-time Customer Care Expert for a 6-month fixed-term contract. The role involves handling customer queries and complaints with professionalism and empathy.
Ideal candidates will have experience in customer service and a strong ability to communicate.
Offered benefits include:
- a competitive salary of £14,025 for 20 hours per week
- flexible schedules
- a comprehensive benefits package aimed at enhancing employee wellbeing
Part-Time Customer Care Specialist (6-Month) in Bristol employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Care Specialist (6-Month) in Bristol
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the team and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to join our team, so take advantage of the resources we offer to help you land that job!
We think you need these skills to ace Part-Time Customer Care Specialist (6-Month) in Bristol
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've handled queries and complaints, so share specific examples that showcase your professionalism and empathy.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer care shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Rac
✨Know the Company
Before your interview, take some time to research the automotive services provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your professionalism and empathy in those situations.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Nod, maintain eye contact, and ask clarifying questions if needed. This shows that you value their input and are engaged in the conversation.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the company culture, team dynamics, or what success looks like in this role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
