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- Tasks: Handle inbound calls, provide tailored solutions, and promote RAC services.
- Company: Leading automotive service provider in Bristol with a focus on customer satisfaction.
- Benefits: Competitive salary, bonus scheme, holiday entitlement, and wellbeing support.
- Why this job: Make a real impact on customer experiences while earning bonuses and shares.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Full-time role with opportunities for career growth and development.
The predicted salary is between 26736 - 37430 £ per year.
A leading automotive service provider in Bristol is seeking a customer service professional for its inbound Renewals & Retention team. You'll take calls from members regarding their breakdown cover, delivering tailored solutions and promoting RAC services.
With a competitive salary starting at £26,736.53 and opportunities to boost earnings, this full-time role offers generous benefits including a bonus scheme, holiday entitlement, and wellbeing support.
Join us to make a real impact on customer experiences!
Inbound Renewals Advisor — Earn Bonuses & Shares in Bristol employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Renewals Advisor — Earn Bonuses & Shares in Bristol
✨Tip Number 1
Get to know the company inside out! Research their services and values so you can show how you align with their mission during your interview. This will help us stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your phone skills! Since this role involves taking calls, try role-playing with a friend or family member. This will help us feel more confident when discussing tailored solutions and promoting services during the actual call.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and might even lead to a referral, which can really boost our chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Inbound Renewals Advisor — Earn Bonuses & Shares in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in inbound roles. We want to see how you've made a difference for customers in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our Renewals & Retention team. Keep it engaging and personal.
Showcase Relevant Skills: Highlight skills that are crucial for this role, like communication and problem-solving. We love seeing examples of how you've used these skills to deliver tailored solutions in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Rac
✨Know the Company Inside Out
Before your interview, do some homework on the automotive service provider. Understand their services, values, and what sets them apart in the industry. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Scenarios
As an Inbound Renewals Advisor, you'll likely face various customer scenarios. Think about how you would handle calls regarding breakdown cover or retention issues. Practising these responses can help you feel more confident during the interview.
✨Showcase Your Customer Service Skills
Be ready to discuss your previous customer service experiences. Highlight specific examples where you delivered tailored solutions or resolved conflicts. This will demonstrate your ability to make a real impact on customer experiences, which is key for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company.