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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside with variety and challenges every day.
- Qualifications: A Level 2 vehicle maintenance qualification and customer-focused approach required.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 28000 - 42000 £ per year.
About The Role
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post‑qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast‑paced, and full of variety – this is it. No CV required when you apply – it’s easier than ever to start your journey with us.
Benefits:
- Strong base pay – £35,000 a year and realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC.
- Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same.
- You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer.
- Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Bridgend employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Bridgend
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services so you can show off your passion during interviews. We want to see that you’re not just a technician, but a proud ambassador for the RAC.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you’ve tackled challenges on the roadside. We love hearing about how you’ve kept calm under pressure and delivered top-notch service to customers.
✨Tip Number 3
Network like a pro! Connect with current RAC employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows us you’re serious about joining the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and means we get your application directly. Plus, you’ll be one step closer to starting your journey with us as a Roadside Technician!
We think you need these skills to ace Roadside Technician - Bridgend
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about helping our members, let us know how you’ve provided excellent customer service in the past. Share examples that show you’re a people person who can stay calm under pressure.
Keep It Simple: No need for a CV! Just fill out the application on our website. We’re looking for straightforward answers that reflect your personality and passion for the job.
Tailor Your Application: Read through the job description carefully and tailor your application to match what we’re looking for. Show us why you’re the perfect fit for the RAC team!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss your past experiences and how you've tackled various roadside challenges.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will show that you're not just a mechanic, but a people person too.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside situations. Think about how you'd handle a flat battery or a complex fault-finding scenario. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate Your Problem-Solving Skills
Highlight your ability to think on your feet. Share specific examples where you've had to quickly diagnose and fix a problem. This will show that you can handle the variety and unpredictability of the job with confidence.
