At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: No CV required to apply; start your journey with us easily.
- Why this job: Make a real impact on the roadside with diverse challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a market competitive base salary of £42,921.87 (inclusive of night allowance), complemented by an average OTE ranging from £43,000 to £53,000.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician in Biddestone employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits that truly support our Roadside Technicians. With a strong focus on employee growth, a supportive work culture, and the opportunity to make a real impact on the roadside, we ensure that our team members feel valued and empowered. Join us and experience a rewarding career where your skills are recognised and your well-being is prioritised.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician in Biddestone
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with their values and services. When you chat with them, drop in some knowledge about their history and what makes them stand out. It shows you're genuinely interested and not just after any job.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try role-playing scenarios with friends or family where you have to diagnose and fix a 'car issue'. This will help you feel more confident during interviews.
✨Tip Number 3
Show off your customer service skills! Remember, it's not just about fixing cars; it's about helping people. Share examples from your past experiences where you've gone the extra mile for a customer. This will highlight your people skills and dedication.
✨Tip Number 4
Apply through our website! It's super easy and you won't need a CV. Just be yourself and let your passion for the role shine through. We want to see the real you, so don’t hold back!
We think you need these skills to ace Roadside Technician in Biddestone
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Customer Focus is Key:Since this role is all about helping our members, emphasise your customer-focused approach. Share examples of how you've gone the extra mile for customers in the past – it’ll make you stand out!
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and let us know why you're excited about joining RAC as a Roadside Technician.
Be Yourself:We value authenticity, so don’t be afraid to show your personality in your application. Let us know what makes you tick and why you’re passionate about roadside assistance – we want to get to know the real you!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved problems on the roadside, as this will show your expertise and confidence in handling various situations.
✨Showcase Your Customer Focus
Since the role is all about providing excellent service, think of examples where you've gone above and beyond for customers. Highlight your ability to stay calm under pressure and how you’ve reassured customers during stressful breakdowns.
✨Be Ready for Scenario Questions
Prepare for questions that put you in real-life scenarios you might face as a Roadside Technician. Think about how you would handle a flat battery or a complex fault-finding situation. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if RAC is the right fit for you.
