At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish your day at home with all tools and support provided.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and customer-focused approach.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician, you'll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you'll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply; it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you'll get benefits that go the extra mile:
- Strong base pay of £36,400 and realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success: Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover from your very first day.
- Car salary sacrifice scheme includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays: 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support: 24/7 confidential support helpline for you and your family.
- Exclusive discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here's what we're after:
- You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Northern Ireland in Antrim employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that values your growth and well-being. As a Roadside Technician in Northern Ireland, you'll enjoy the flexibility of starting and finishing at home, alongside generous benefits such as free breakdown cover, a share scheme, and 24/7 wellbeing support. Join a team that has been trusted for over 125 years, where your skills are recognised, and every day brings new challenges and opportunities to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Northern Ireland in Antrim
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you understand our mission, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Roadside Technician. Think about how you'd handle different breakdown situations and be ready to share your problem-solving skills.
✨Tip Number 3
Show off your customer service skills! Remember, being a Roadside Technician isn’t just about fixing cars; it’s about helping people. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and means you’ll be in the loop for all the latest opportunities. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Roadside Technician - Northern Ireland in Antrim
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused:Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've solved problems for customers in the past – we love a good story!
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and make sure to express your enthusiasm for the role. We’re excited to hear from you!
Show Your Personality:We’re looking for someone who’s not just a mechanic but also a people person. Let your personality shine through in your application. Tell us why you’re passionate about being a Roadside Technician and how you handle challenges!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss your past experiences and how you've tackled various roadside challenges.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will show that you're not just a mechanic, but a problem solver and a people person.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like dealing with a distressed customer or diagnosing a tricky fault. Think about how you'd approach these situations and communicate your thought process clearly during the interview.
✨Demonstrate Your Flexibility
The role involves a variety of tasks, so highlight your adaptability. Share instances where you've successfully handled unexpected challenges or changes in your work environment, showing that you thrive on variety and can think on your feet.