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For Companies At a Glance
- Tasks: Deliver top-notch vehicle maintenance and repairs directly to customers wherever they are.
- Company: Join the RAC, a leader in vehicle services with a supportive team culture.
- Benefits: Competitive salary, bonuses, flexible hours, and all tools provided for your success.
- Why this job: Enjoy independence while making a real difference in customers' lives every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 3 years of hands-on experience required.
- Other info: Great career progression opportunities and a focus on work-life balance.
The predicted salary is between 38625 - 50000 £ per year.
Join the RAC as a Mobile Mechanic in the Service, Maintenance and Repair division. You’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are—driveways, office car parks, and more. You’ll be supported from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit. Expect independence, career progression, and a 40-hour week that keeps you moving.
Responsibilities
- Work with customers to deliver high-quality maintenance, diagnostics, and repairs on light vehicles, representing the RAC with professionalism on driveways and in customer conversations.
- Manage stock, complete reporting, and maintain clear communication with customers to ensure satisfaction.
- Think on your feet to determine the right approach for each customer and situation, with varying fixes and challenges every day.
- Provide a mix of servicing, diagnostics, repairs, and checks, with suitable planning and execution in a mobile setting.
- Operate in a way that supports the RAC mission and standards, while pursuing continuous improvement in service delivery.
Qualifications
- Level 2 light vehicle maintenance qualification (or equivalent).
- At least 3 years’ hands-on experience as a vehicle technician working with a range of light vehicles.
- A full UK driving licence with fewer than 6 points.
Location & Compensation
- Salary: base £38,625, with on-target earnings up to £50,000; guaranteed overtime can increase base to £44,385, with additional overtime and bonus opportunities.
- 40 hours per week, core hours 8:30am–5:00pm, and 1 in 4 Saturdays.
Benefits & Perks
- Market-competitive pay and earnings potential with bonuses and premium-rate overtime.
- Overtime options, with flexible rest-day opportunities after probation.
- Tools and equipment provided: RAC van, fuel card, full uniform, essential tools, and diagnostic kit.
- Discounts and employee perks: Orange Savings, discounts portal, car salary sacrifice options after 12 months, and access to a Colleague Share Scheme after probation.
- Time off: 23 days of holiday (rising to 25 with service) plus bank holidays; paid family leave and flexible schedules to support work-life balance.
- Financial security: pension scheme with employer contributions, life assurance, and additional flex benefits.
- Wellbeing: 24/7 confidential support service for you and household members aged 16+.
Mobile Vehicle Technician - Norwich in Wymondham employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Norwich in Wymondham
✨Tip Number 1
Get to know the company! Research RAC and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain your experience and how it relates to the Mobile Vehicle Technician role. Highlight your hands-on experience and any specific challenges you've overcome in previous jobs.
✨Tip Number 3
Network like a pro! Connect with current or former RAC employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the RAC family. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Vehicle Technician - Norwich in Wymondham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any hands-on experience you've got. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Mobile Vehicle Technician role. Mention specific experiences that relate to working independently and providing top-notch customer service—this will really catch our eye!
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We love candidates who can communicate well and represent the RAC with a friendly touch, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance and diagnostic skills. Be ready to discuss specific experiences where you've tackled repairs or diagnostics, especially with light vehicles. This will show that you’re not just a technician but someone who can think on their feet.
✨Customer Service is Key
Since you'll be working directly with customers, it’s crucial to demonstrate your communication skills. Prepare examples of how you've handled customer interactions in the past, especially when things didn’t go as planned. Show them you can keep calm and professional, no matter the situation.
✨Plan for the Unexpected
In this role, you’ll face different challenges every day. Think about times when you had to adapt quickly to a new problem or situation. Share these stories during your interview to highlight your problem-solving skills and flexibility.
✨Show Enthusiasm for the Role
Let your passion for vehicle maintenance shine through! Research the RAC and its mission, and be prepared to explain why you want to join their team. A genuine interest in the company and the role can set you apart from other candidates.
