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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary of £35,000 with OTE of £60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 35000 - 60000 £ per year.
A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you'll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Responsibilities:
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us.
Benefits:
- Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover - From your very first day
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays - 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support - 24/7 confidential support helpline for you and your family
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal
Why RAC?
Here’s what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Walsall in Wolverhampton employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Walsall in Wolverhampton
✨Tip Number 1
Get to know the company! Research RAC and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former RAC employees on LinkedIn. Ask them about their experiences and any tips they might have for you. A personal connection can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to roadside assistance and customer service. Think about how you can showcase your technical skills and problem-solving abilities in real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re keen on joining RAC right from the start!
We think you need these skills to ace Roadside Technician - Walsall in Wolverhampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about helping our members, let us know about your customer service experience. Share examples of how you've gone above and beyond to solve problems for others.
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the job.
Show Your Passion: We love seeing enthusiasm! Let us know why you’re excited about the opportunity to work with RAC and how you can contribute to our mission of keeping drivers moving.
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific examples of past repairs or challenges you've faced, as this will show your expertise and problem-solving skills.
✨Customer Service is Key
Since the role requires a customer-focused approach, think of instances where you've provided excellent service. Prepare to share how you handle difficult situations with customers, as this will demonstrate your ability to stay calm under pressure and reassure members when they need it most.
✨Show Your Passion for Variety
The job involves tackling different challenges every day, so express your enthusiasm for variety in your work. Share stories that highlight your adaptability and willingness to learn new things, which will resonate well with the RAC's dynamic environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you gauge if the RAC is the right fit for you. Consider asking about training opportunities or how success is measured in the role.
