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- Tasks: Provide expert roadside repairs and diagnostics, helping members in need across the UK.
- Company: Join the RAC, a trusted name in automotive services for over 125 years.
- Benefits: Competitive salary, bonuses, flexible shifts, and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying a dynamic and rewarding career.
- Qualifications: A Level 2 light vehicle maintenance qualification and customer-focused attitude required.
- Other info: Start and end your day at home with all tools and support provided.
The predicted salary is between 28000 - 42000 £ per year.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most. You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply.
Responsibilities:
- Deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK.
- Assist with faults ranging from flat batteries and tyre changes to complex fault-finding; provide quick, confident solutions and reassurance to members.
- Stay calm under pressure, think on your feet, and make the right call for each customer.
- Be equipped and ready for every call-out with the tools, tech, and support provided.
Requirements/Qualifications:
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- Customer-focused approach.
- Full UK driving licence.
Location and Compensation:
Daventry, Northamptonshire - £35k + OTE of £60k. Full Time.
Benefits:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
- Share in our success - join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months).
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary.
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Technician - East Midlands in Welton employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - East Midlands in Welton
✨Tip Number 1
Get to know the company! Research RAC and understand their values, mission, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! Since you'll be dealing with roadside repairs, brush up on your mechanical knowledge and diagnostic skills. Being able to confidently discuss your experience with flat batteries or tyre changes can really impress during the interview.
✨Tip Number 3
Show off your customer service skills! As a Roadside Technician, you'll be interacting with members who might be stressed. Share examples of how you've provided excellent service in the past, and demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application form and let us know why you’d be a great fit for the role. We’re excited to see what you bring to the table!
We think you need these skills to ace Roadside Technician - East Midlands in Welton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical expertise and any relevant qualifications in your application. We want to see how your experience aligns with the role of a Roadside Technician, so don’t hold back!
Be Personable: Since this role is all about providing top-notch service to our members, let your personality shine through. Share examples of how you've helped customers in the past or how you stay calm under pressure.
Keep It Relevant: Tailor your application to focus on the specific skills and experiences that relate to roadside assistance and vehicle diagnostics. We’re looking for quick thinkers who can tackle challenges head-on!
Apply Through Our Website: Remember, applying through our website is the best way to get your application in front of us. No CV required, just fill out the form and show us why you’d be a great fit for the team!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repairs you've handled, especially those related to flat batteries or tyre changes. The more examples you can provide, the better!
✨Show Off Your Customer Service Skills
Since this role is all about providing reassurance and support to members, think of times when you've gone above and beyond for a customer. Share these stories during your interview to highlight your customer-focused approach.
✨Stay Calm Under Pressure
Prepare for situational questions that test how you handle stress. Think about past experiences where you had to think on your feet and make quick decisions. Practising these scenarios will help you convey confidence during the interview.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
