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- Tasks: Provide roadside assistance and adapt to various customer needs and vehicle issues.
- Company: Join the RAC, a leader in roadside assistance with a focus on flexibility.
- Benefits: Strong base pay, bonuses, generous holidays, and exclusive discounts.
- Why this job: Make a real difference by helping people on the road while enjoying great rewards.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Flexible working hours with opportunities for travel and career growth.
The predicted salary is between 48720 - 54000 £ per year.
Overview
Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you\’ll provide the adaptability our service relies on.
Responsibilities
- Provide roadside assistance as a Superflex Patrol Roadside Mechanic, adapting to a variety of fault types and customer needs.
- Diagnose faults, manage tyre and battery issues, and determine the right fix while keeping customers informed.
- Manage your own kit, keep your van stocked, and handle reports with precision.
- Read situations quickly, make the right call, and support each member to keep everyone moving.
- Represent the RAC professionally, whether on busy roadways or at quieter locations, and remain calm under pressure.
Qualifications
- A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
- Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary
Rewards & Benefits
- Strong base pay – £48,720 a year, with bonuses and overtime taking you up to £54,000
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months)
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched contributions and life cover up to 4x salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Savings on tools, tech, holidays, and more through our Orange Savings portal
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Superflex Roadside Patrol - Lancaster employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Superflex Roadside Patrol - Lancaster
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the roadside assistance industry. You never know who might have a lead on a Superflex Patrol role!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at job fairs, be ready to explain why you're the perfect fit for the Superflex Patrol position. Highlight your adaptability and customer-focused approach.
✨Tip Number 3
Stay flexible! The job requires adaptability, so show that you can think on your feet. Share examples of how you've handled unexpected situations in the past during interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RAC team and ready to hit the road as a Superflex Patrol Roadside Mechanic.
We think you need these skills to ace Superflex Roadside Patrol - Lancaster
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Superflex Patrol Roadside Mechanic!
Customer Focus is Key: Since this role involves a lot of customer interaction, let us know about your customer service experience. Share examples of how you've kept customers informed and satisfied during tough situations.
Be Flexible: Flexibility is at the heart of this job. In your application, mention your willingness to adapt to different fault types and customer needs, as well as your openness to travel and work at short notice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific faults you've encountered and how you resolved them, as this will show your expertise and adaptability.
✨Customer Focus is Key
Since the role involves a lot of customer interaction, think of examples where you've provided excellent service under pressure. Prepare to share how you keep customers informed and calm during roadside assistance situations.
✨Show Your Flexibility
The job requires adaptability, so be prepared to discuss your experience with varied tasks and working conditions. Highlight any instances where you've had to quickly adjust your plans or approach to meet changing needs.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but remember to stay composed. Practice answering questions in a calm manner, and consider role-playing scenarios that might occur on the job to demonstrate your ability to handle stress effectively.
