At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and exclusive discounts.
- Other info: Start and finish at home with full support and tools provided.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: Level 2 Light Vehicle Maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you'll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most.
We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it.
As a Roadside Technician at RAC, you'll get benefits that go the extra mile:
- Strong base pay - £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Stoke in Stoke-on-Trent employer: RAC Motoring Services
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that values your growth and well-being. As a Roadside Technician in Stoke, you'll enjoy the flexibility of starting and finishing your day at home, alongside generous benefits such as free breakdown cover, a share scheme, and 24/7 wellbeing support. Join a team that has been trusted for over 125 years, where your skills are recognised, and every day brings new challenges and opportunities to make a real impact on the roadside.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Stoke in Stoke-on-Trent
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our services and values. When you understand what we stand for, you can show us how you fit into the team during interviews.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled issues head-on and be ready to share those stories.
✨Tip Number 3
Show off your customer service skills! We want to see that you're not just a mechanic but also a people person. Be prepared to discuss how you've made a positive impact on customers in previous roles.
✨Tip Number 4
Apply through our website! It’s super easy and no CV is required. Just fill out the application form and let us know why you’re the perfect fit for the Roadside Technician role.
We think you need these skills to ace Roadside Technician - Stoke in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused:Since this role is all about helping our members, let us know about your customer service experience. Share examples of how you've gone above and beyond to solve problems for others.
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the job.
Show Your Passion:We love seeing enthusiasm! Let us know why you're excited about joining RAC and how you can contribute to keeping the UK moving. Your passion can really set you apart from the rest!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience with diagnostics and repairs, as well as any specific challenges you've faced in the past. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in previous roles. Highlight your ability to stay calm under pressure and reassure customers during stressful situations—this is key to making a great impression.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values before your interview. Understanding their commitment to innovation and customer care will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team and contributing to their mission.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the role, team dynamics, and growth opportunities within the RAC. This not only demonstrates your enthusiasm for the position but also helps you gauge if this is the right fit for you.
