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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, flexible shifts, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 42000 - 84000 £ per year.
A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
A customer-focused approach.
A full UK driving licence.
Rushden, Northamptonshire - £35k + OTE of £60k.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most. You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
You are more than a mechanic. You are a problem solver, a people person, and a proud ambassador for the RAC. Whether you are on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You will be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet and will be trusted to make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we have been keeping drivers moving, and today we are trusted by over 15 million members. We are also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we will be with you every step of the way to help you grow and develop your career.
Responsibilities:
- Deliver expert mechanical roadside repair, diagnostics, and emergency breakdown support across the UK.
- Provide quick, confident solutions and reassurance to members in need.
Benefits:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Technician - East Midlands in Rushden employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - East Midlands in Rushden
✨Tip Number 1
Get to know the company! Research RAC and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try out some mock scenarios or even practice with friends to get comfortable with troubleshooting on the spot.
✨Tip Number 3
Show off your customer service skills! Remember, you're not just fixing cars; you're providing reassurance to members. Share examples of how you've helped customers in the past to highlight your people skills.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're proactive and ready to take the first step towards joining the RAC family.
We think you need these skills to ace Roadside Technician - East Midlands in Rushden
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've helped customers in the past, especially in high-pressure situations.
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the job. We’re excited to hear from you!
Show Your Passion: Let us know why you want to join the RAC and what excites you about being a Roadside Technician. We love seeing candidates who are genuinely enthusiastic about the role and our mission!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved mechanical issues or provided roadside assistance, as this will show your expertise and confidence in the role.
✨Showcase Your Customer Focus
Since this role is all about providing excellent service to members, think of examples where you've gone above and beyond for a customer. Highlight your ability to stay calm under pressure and reassure customers during stressful situations, as this will demonstrate your people skills.
✨Be Ready for Scenario Questions
Prepare for questions that put you in real-life roadside scenarios. Think about how you would handle different breakdown situations, from flat tyres to complex diagnostics. This will help you showcase your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if the company is the right fit for you.
