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- Tasks: Provide expert roadside repairs and diagnostics to help drivers in need.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary of £35k with OTE of £60k, plus bonuses and generous holidays.
- Why this job: Make a real impact on the road while enjoying flexible shifts and great perks.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 42000 - 60000 £ per year.
Roadside Technician – Walsall
Lichfield, Staffordshire – £35k + OTE of £60k Full Time
Posted by RAC on 15 October 2025
Join the RAC as a Roadside Technician
As a Roadside Technician, you’ll receive:
- A market‑competitive base salary of £35,000 and a realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need
- A Level 2 light vehicle maintenance qualification (or equivalent) with proven technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
About the role
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation.
Benefits that go the extra mile
- Strong base pay – £35,000 per year with realistic OTE of £60,000 and top‑performers earning more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme free to benefit from future growth of the business.
- Free RAC Ultimate breakdown cover from your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Location
Lichfield, Staffordshire, UK
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Roadside Technician - Walsall employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Walsall
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at RAC or in the automotive industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service approach. Think of real-life examples where you’ve solved problems on the roadside or provided excellent service – these stories will make you stand out!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of being noticed by the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the Roadside Technician role can leave a lasting impression and keep you top of mind for the hiring managers.
We think you need these skills to ace Roadside Technician - Walsall
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've gone the extra mile for customers in the past.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your experience with diagnostics and repairs, as well as any specific tools or techniques you've used in the past.
✨Show Off Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members regularly. Think of examples where you've provided excellent customer service, especially in stressful situations. This will show that you can handle the pressure while keeping the customer happy.
✨Practice Common Interview Questions
Prepare for questions like 'How do you handle difficult customers?' or 'Can you describe a time when you solved a complex problem?' Practising your answers will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though this is a technical role, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. It reflects your professionalism and respect for the company.
