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- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Earn a competitive salary of £40k plus bonuses, with generous holidays and wellbeing support.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: No CV needed to apply; start your journey with us easily!
The predicted salary is between 40000 - 60000 £ per year.
Overview
A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience. A customer-focused approach. A full UK driving licence.
As a Roadside Technician within our Patrol division, you\’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it\’s a flat battery, tyre change, or complex fault-finding, you\’ll provide quick, confident solutions and reassurance when our members need it most. You\’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
We\’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you\’re looking for a career in roadside automotive services that\’s rewarding, fast-paced, and full of variety – this is it. No CV required when you apply – it\’s easier than ever to start your journey with us. As a Roadside Technician at RAC, you\’ll get benefits that go the extra mile:
Responsibilities
- Deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK.
- Provide quick, confident solutions and reassurance when members need it most.
- Start and end your day at home, tackling challenges head-on while delivering outstanding member service.
- Be equipped with RAC van, fuel card, uniform, tools, and diagnostic kit provided.
- Support the RAC\’s mission and contribute to customer satisfaction and safety.
Qualifications
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
Benefits
- Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
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Roadside Technician - Heathrow employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Heathrow
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values, services, and what makes us tick. When you show up for an interview, being able to chat about our history and how you fit into our mission will definitely impress.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try role-playing scenarios with friends or family where you have to diagnose and fix a 'breakdown' situation. It’ll help you feel more confident when it counts.
✨Tip Number 3
Show off your customer service skills! We’re looking for people who can connect with our members. Think of examples from your past experiences where you’ve gone above and beyond for a customer, and be ready to share those stories during your chat with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and means we get your application directly. Plus, you won’t need a CV, so it’s a quick way to kickstart your journey with us at RAC!
We think you need these skills to ace Roadside Technician - Heathrow
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your language clear and straightforward. We want to see your skills and experience shine through without any fluff!
Show Your Passion: Let us know why you’re excited about the Roadside Technician role! Share your enthusiasm for helping others and solving problems on the go – it really makes a difference.
Highlight Relevant Experience: Make sure to mention any technical qualifications or hands-on experience you have. We love seeing how your background aligns with what we do at RAC!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way to get your application in front of us and kickstart your journey with RAC.
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific repairs you've handled and how you approached problem-solving in those situations.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will show that you're not just a mechanic, but also a people person.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside scenarios. Think about how you'd handle a flat battery or a complex fault-finding situation. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Adaptability
Highlight your ability to think on your feet and adapt to different challenges. Share stories that illustrate your flexibility and readiness to tackle a variety of tasks, as this role demands quick thinking and a calm approach under pressure.
