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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, generous holidays, wellbeing support, and exclusive discounts.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Start and end your day at home with all tools and support provided.
The predicted salary is between 28000 - 42000 £ per year.
A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience. A customer-focused approach. A full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most. You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it’s easier than ever to start your journey with us.
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Location and Package
Derby, Derbyshire - £40k (inclusive of London Weighting Allowance) + OTE of £60k. Full Time.
Benefits
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Technician - Derby employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Derby
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you understand our mission, you can show how your skills as a Roadside Technician align perfectly with our goals during interviews.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you've tackled mechanical issues or provided excellent customer service. Being able to share these experiences will make you stand out as a confident candidate.
✨Tip Number 3
Network like a pro! Connect with current RAC employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready for a hands-on assessment! We want to see your technical skills in action, so brush up on your diagnostics and repair techniques. Show us that you can think on your feet and handle any roadside challenge with ease.
We think you need these skills to ace Roadside Technician - Derby
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about helping our members, let us know about your customer service experience. Share examples of how you've gone above and beyond to assist others – it really makes a difference!
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the job. We’re excited to hear from you!
Show Your Passion: Let us know why you want to join the RAC as a Roadside Technician. Whether it's your love for cars or helping people in need, we want to feel your enthusiasm through your application!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved mechanical issues or provided roadside assistance, as this will show your expertise and confidence in the role.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will demonstrate that you're not just a mechanic, but also a problem solver and a people person.
✨Stay Calm Under Pressure
The job can get hectic, so think of scenarios where you've had to think on your feet. Share stories that highlight your ability to remain calm and make quick decisions during challenging situations. This will reassure them that you can handle the demands of the role.
✨Understand the RAC Values
Familiarise yourself with the RAC's history, values, and commitment to customer service. Being able to articulate why you want to work for the RAC and how you align with their mission will set you apart from other candidates and show your genuine interest in the position.
