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- Tasks: Provide roadside assistance and exceptional service to members during breakdowns.
- Company: Join RAC, the UK's leading breakdown service with 4,000 dedicated professionals.
- Benefits: Enjoy flexible working hours, generous holiday allowance, and a share scheme.
- Why this job: Be part of a diverse team making a real impact in people's lives.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Work hours vary; must be flexible for short-notice assignments and overnight travel.
The predicted salary is between 43000 - 60000 £ per year.
In this role, you\’ll work the equivalent of 40 hours per week without a set roster. You will receive your roster seven days in advance, with core hours sent three days prior. The working hours are between 0600 and 0200, including evenings, early mornings, weekends, and bank holidays.
Requirements include:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
- Flexibility for short-notice work
- Willingness to travel and stay overnight if needed
The RAC, the UK\’s leading breakdown service provider, with 4,000 \’orange heroes\’, offers a career as a Roadside Mechanic. Benefits include comprehensive induction, access to vehicle technology, technical support, and career development opportunities.
Roadside support is crucial to our business. Our Mechanics provide face-to-face assistance, handle breakdowns, and deliver exceptional service to our members. We value diversity and inclusivity and welcome applicants from all backgrounds.
Location: Burnley, Lancashire
Salary: £50,000 – £54,000 per year, with a base of £48,720.98 plus benefits. Additional benefits include:
- Colleague Share Scheme
- Holiday allowance of 23 days plus bank holidays, increasing with service
- Start and finish at your driveway
- Participation in RAC\’s Group Personal Pension scheme with contributions up to 6.5%
- Employer-funded Life Assurance (up to 4x salary, flex up to 10x)
- Family leave support and flexible work resources
- 24/7 confidential personal support service
- Car salary sacrifice scheme after 12 months
- Free RAC Breakdown Service from day one
- Access to discounts on various products and services
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Roadside Mechanic (SF) - Blackburn employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic (SF) - Blackburn
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. Understanding what they stand for will help you align your responses during any interviews, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Highlight your flexibility and willingness to work varied hours. Since the role requires working evenings, weekends, and bank holidays, demonstrating your adaptability can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your technical and diagnostic experience in detail. Be ready to share specific examples of past challenges you've faced and how you resolved them, as this will show your problem-solving skills in action.
✨Tip Number 4
Emphasise your customer-focused approach. Since you'll be providing face-to-face assistance, sharing experiences where you've gone above and beyond for customers can demonstrate your commitment to excellent service.
We think you need these skills to ace Roadside Mechanic (SF) - Blackburn
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Roadside Mechanic position. Tailor your application to highlight how your skills and experiences align with what the RAC is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your Level 2 light vehicle maintenance qualification and any technical, electrical, or diagnostic experience you have. Use specific examples to demonstrate your expertise in these areas.
Showcase Customer Focus: Since a customer-focused approach is essential for this role, include examples of how you've provided excellent service in previous positions. This could be through direct interactions with customers or resolving issues effectively.
Be Flexible: Mention your flexibility regarding working hours and willingness to travel or stay overnight if required. This shows that you are adaptable and ready to meet the demands of the job.
How to prepare for a job interview at RAC Motoring Services
✨Showcase Your Technical Skills
Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant technical, electrical, or diagnostic experience. Be prepared to discuss specific examples of how you've applied these skills in previous roles.
✨Demonstrate Customer Focus
Since this role involves face-to-face assistance with members, it's crucial to convey your customer-focused approach. Share experiences where you went above and beyond to help a customer, showcasing your problem-solving abilities and empathy.
✨Emphasise Flexibility and Adaptability
Given the nature of the job with varying hours and short-notice work, express your willingness to be flexible. Discuss any past experiences where you successfully adapted to changing schedules or unexpected challenges.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle breakdown situations. Practice responses that demonstrate your quick thinking, technical knowledge, and commitment to providing excellent service under pressure.