At a Glance
- Tasks: Provide roadside assistance and solve vehicle issues in dynamic environments.
- Company: Join the RAC, a trusted name in roadside support for over 128 years.
- Benefits: Competitive salary, generous holidays, wellbeing support, and exclusive discounts.
- Other info: Flexible shifts with opportunities for bonuses and career growth.
- Why this job: Be a problem solver and make a real difference for drivers every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and customer-focused approach required.
The predicted salary is between 50669 - 57000 £ per year.
About the role
You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul‑de‑sac, you're calm under pressure, quick to connect, and confident in your craft. You embrace flexibility. One moment it's fault diagnostics, the next it's a flat tyre or a flat battery – no two jobs are the same. You'll manage your own kit, keep your van stocked, and handle your reports with precision. You know how to read a situation. Our Roadside Mechanics are trusted to make the call; find the right fix, support each member, and keep everyone moving. Every call‑out is a chance to showcase the RAC difference.
Qualifications & Requirements
- A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
- Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary.
What you'll do
You will support members in dynamic environments, provide roadside assistance, and ensure timely, quality service. You'll use your technical skills to diagnose and repair vehicle issues, manage your tools and equipment, and maintain accurate reports.
Salary & Benefits
- Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000.
- Weekly variety: over 40 hours per week across the year, with your roster seven days in advance and core hours confirmed three days prior.
- Shift work 06:00–02:00, which may include early mornings, evenings, weekends, and bank holidays.
- Strong base pay £50,669 per year, with bonuses and overtime up to £57,000.
- Join the colleague share scheme.
- Free RAC Ultimate breakdown cover from day one.
- Car salary sacrifice scheme (including electric vehicle options after 12 months).
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – up to 6.5% matched pension contributions, life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts via the Orange Savings portal.
About the RAC
For more than 128 years, the RAC has been keeping drivers moving and is trusted by over 15 million members. We value diversity, inclusion, and growth opportunities, reflected in our 4.5‑star Glassdoor rating. No CV required when you apply.
Superflex Roadside Patrol - South West in Plymouth employer: RAC Motoring Services
The RAC is an exceptional employer, offering a dynamic work environment where every day presents new challenges and opportunities for personal growth. With competitive salaries, generous holiday allowances, and a strong commitment to employee wellbeing, the RAC fosters a supportive culture that values diversity and inclusion. Join a team of dedicated professionals who are proud to make a difference on the road, backed by over 128 years of trusted service.
StudySmarter Expert Advice🤫
We think this is how you could land Superflex Roadside Patrol - South West in Plymouth
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with their values and what makes them tick. When you show up for an interview, drop in some knowledge about their history and how they support their members. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice your problem-solving skills! Since you're applying for a role that’s all about diagnosing issues on the spot, think of some real-life scenarios where you've had to think on your feet. Be ready to share these stories during your interview to demonstrate your quick thinking and adaptability.
✨Tip Number 3
Don’t underestimate the power of a good chat! Networking can be your best friend. Reach out to current or former RAC employees on LinkedIn, ask them about their experiences, and get some insider tips. Plus, it might just help you get your foot in the door!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets seen. Plus, you can tailor your application to highlight your customer-focused approach and technical skills, which are key for this role. Let’s get you on the road to success!
We think you need these skills to ace Superflex Roadside Patrol - South West in Plymouth
Some tips for your application 🫡
Show Your Problem-Solving Skills:In your application, highlight your knack for diagnosing issues and finding solutions. We want to see how you tackle challenges, whether it's a tricky fault or a flat tyre. Make it clear that you're not just a mechanic; you're a problem solver!
Emphasise Your People Skills:Being a Roadside Patrol isn't just about fixing cars; it's about connecting with people. Share examples of how you've provided excellent customer service in the past. We love candidates who can keep calm under pressure and make our members feel supported.
Be Flexible and Open-Minded:Flexibility is key in this role, so let us know how you embrace change. Whether it's working at short notice or adapting to different situations, show us that you're ready to take on whatever comes your way. We appreciate a can-do attitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at RAC Motoring Services
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled tricky vehicle issues in the past. Highlight your diagnostic skills and how you approach problem-solving under pressure, as this role is all about being a quick thinker on the roadside.
✨Demonstrate Your People Skills
Since you'll be interacting with members regularly, it's crucial to show that you're a people person. Practice how you would explain technical issues to someone who might not understand them. A friendly, approachable attitude can make all the difference!
✨Emphasise Your Flexibility
This job requires adaptability, so be prepared to discuss your experience with varied tasks and working hours. Share instances where you've had to adjust quickly to changing situations or work at short notice, showcasing your readiness for the dynamic nature of the role.
✨Know the RAC Inside Out
Research the RAC's values, history, and what sets them apart from other roadside assistance providers. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their mission and culture.
