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- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name with over 125 years of innovation.
- Benefits: Earn a competitive salary with bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the road while developing your skills in a supportive environment.
- Qualifications: A Level 2 light vehicle maintenance qualification and strong communication skills required.
- Other info: Enjoy a home-based start, a RAC van, and exclusive discounts on tools and tech.
The predicted salary is between 28000 - 42000 £ per year.
Join the RAC as a Roadside Technician. As part of our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside — combining your technical expertise with outstanding member service. You'll receive a RAC van, fuel card, full uniform, essential tools, and diagnostic kit to set you up for success from day one.
Responsibilities
- Deliver mechanical roadside repair, diagnostics, and emergency breakdown support across the UK.
- Perform fault diagnostics, tyre changes, battery replacements, and other roadside services as required.
- Use tools, technology, and support to provide quick, confident solutions and reassurance to RAC members.
- Operate from home-based start and end points with appropriate equipment provided.
What you'll need
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach and strong communication skills.
- A full UK driving licence.
Benefits
- Strong base pay - £35,000 base with realistic OTE £60,000; top performers can earn more through bonuses and overtime.
- Share in our success - Free colleague share scheme.
- Free RAC Ultimate breakdown cover - From day one.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months).
- Generous holidays - 23 days + bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension; life cover up to 4x salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Discounts through the Orange Savings portal on tools, tech, holidays, and more.
Why RAC
With more than 125 years in operation, RAC combines heritage with innovation. We value every background and support your growth every step of the way. You can bring your full self to work and develop your career with us.
Location: Towcester, Northamptonshire, UK
Roadside Technician - East Midlands in Northampton employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - East Midlands in Northampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at RAC. A personal connection can make all the difference when it comes to landing that Roadside Technician role.
✨Tip Number 2
Show off your skills! If you’ve got experience with mechanical repairs or diagnostics, be ready to talk about it in detail. Prepare some examples of how you've tackled challenges in the past to impress during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to RAC. Express your interest in the Roadside Technician position and ask about upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Stay positive and confident! The interview process can be tough, but remember, they’re looking for someone who can provide reassurance to their members. Show them you can handle pressure and keep a cool head on the roadside.
We think you need these skills to ace Roadside Technician - East Midlands in Northampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service to our members, let us know about your customer service experience. Share examples of how you've gone above and beyond to help others.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the RAC team!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repairs you've handled in the past, as well as any tools or technology you're familiar with. This will show that you’re not just a technician, but a problem-solver who can think on their feet.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with RAC members, highlight your customer service experience. Prepare examples of how you've provided reassurance and support in stressful situations. This will demonstrate that you can combine technical expertise with a friendly approach.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle common roadside issues like flat tyres or battery failures. Practising these scenarios can help you articulate your thought process clearly and confidently.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company. This could be about the tools you'll be using, the team dynamics, or opportunities for further training. It shows that you’re genuinely interested in the position and eager to contribute to the RAC's success.
