Mobile Vehicle Technician - Newcastle

Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.

What to expect:

• Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you.
• You’ll carry out routine servicing, diagnostics using advanced mobile equipment, in‑depth repairs you normally complete in a workshop, member advice and recommendations based on your inspection, and vehicle safety checks aligned to RAC standards.
• Because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for.
• From day one, you’ll have everything you need – a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.
• You’ll use your technical skill and problem‑solving ability to get people moving again safely, quickly and confidently.

Why SMR is different (and why techs love it):

• Planned appointments instead of emergency responses
• Consistent workflow instead of unpredictable demands
• In‑depth repairs, not roadside temporary fixes
• Time to do the job properly, with support and parts ordering built in
• Clear schedules using RAC’s mobile service platform

It's the ideal role for techs who want variety and independence without the reactive nature of patrol. You’re more than just great with tools – you’re great with people. Mobile mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, providing reassurance, clarity and high‑quality service. You enjoy independence, problem solving and real variety – each job is different. From servicing and diagnostics to in‑depth repairs and reporting, you’re hands‑on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving.

Qualifications:

• Level 2 qualification in Light Vehicle Maintenance (or equivalent)
• Minimum 2 years’ experience as a vehicle technician working on light vehicles
• A full UK driving licence with fewer than 6 points

About the RAC:

At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5‑star Glassdoor rating, our people know we’re serious about career growth, recognition and support. We celebrate individuality and champion every voice. As an equal‑opportunity employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Compensation and Working Hours:

• Base salary of £40,170, with on‑target earnings up to £52,000
• Guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities
• 40 hours per week, core hours 8:30 am – 5:00 pm, with one Saturday every four weeks

A Different Kind of RAC Role:

The RAC is known for roadside rescue – but this isn’t that. Our mobile service does not involve roadside recoveries.

Earnings:

• Competitive base salary of £40,170, with the opportunity to increase earnings up to £52,000 through bonuses and premium‑rate overtime.
• Full‑time 40‑hour week, Monday–Saturday availability (8 am‑8 pm) offers flexibility and stability.
• Opt‑in guaranteed overtime: after the first month, choose to work extra rest days at £30 per hour. One extra day a month could earn up to £3,000 more per year. Two extra days could provide an extra £5,000.

Tools to drive your future:

Offer free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

Time off:

Enjoy 23 days of holiday (rising to 25 with service).