At a Glance
- Tasks: Perform routine servicing, diagnostics, and in-depth repairs on light vehicles.
- Company: Join the fast-growing SMR division of RAC, focused on quality service.
- Benefits: Competitive salary, guaranteed overtime, flexible schedules, and tools provided.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Enjoy a structured workday with no emergency callouts and consistent workflow.
- Qualifications: Minimum 2 years as a vehicle technician with strong people skills.
The predicted salary is between 40178 - 44385 £ per year.
Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
What to Expect
- Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you.
- You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In‑depth repairs you’d normally complete in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
Why SMR is Different
- Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In‑depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and parts ordering built in
- Clear schedules using RAC’s mobile service platform
Responsibilities
- A role where you use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Tasks include:
- Perform routine servicing and diagnostics
- Carry out in‑depth repairs on light vehicles
- Provide member advice and recommendations
- Conduct vehicle safety checks
- Report and document work accurately
Qualifications
- Minimum 2 years’ experience as a vehicle technician working on light vehicles
- Excellent people skills – friendly, reassuring and clear communication with members
- Strong technical ability and problem‑solving skills
- Independence and adaptability; able to make decisions on the spot
Benefits and Salary
- A competitive base salary of £40,178, with on‑target earnings up to £52,000
- Guaranteed overtime option to increase base salary to £44,385, plus additional overtime and bonus opportunities
- 40 hours per week, with core hours 8:30 am to 5:00 pm and 1 in 4 Saturdays
- Full UK driving licence with fewer than 6 points
- Tools, fuel card, uniform, full tool set and advanced diagnostics supplied
- Paid family leave, flexible schedules, and practical resources to support work‑life balance
- Attendance and pay structure with bonus potential up to £52,000 OTE
Location: Birmingham, Staffordshire. Annual OTE: £52,000. Full Time.
Equal Opportunity
As an equal opportunities employer, we welcome people from all backgrounds and walks of life.
Mobile Vehicle Technician – Planned Service & Diagnostics in Lichfield employer: RAC Motoring Services
At RAC, we pride ourselves on being an excellent employer, offering a supportive work environment where our Mobile Vehicle Technicians can thrive. With a focus on planned service and diagnostics, you will enjoy a structured workflow, competitive salary, and opportunities for professional growth, all while maintaining a healthy work-life balance in the vibrant city of Birmingham. Join us to be part of a team that values your skills and provides the tools and resources necessary for you to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Vehicle Technician – Planned Service & Diagnostics in Lichfield
✨Tip Number 1
Get to know the company! Research RAC and their SMR division. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is all about diagnostics and repairs, brush up on your knowledge and be ready to discuss specific examples of your work. We want to see your problem-solving abilities in action!
✨Tip Number 3
Show off your people skills! This job involves interacting with members, so be prepared to demonstrate how you communicate clearly and reassuringly. Think of scenarios where you've made a positive impact on customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use in our daily operations.
We think you need these skills to ace Mobile Vehicle Technician – Planned Service & Diagnostics in Lichfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a vehicle technician, especially with light vehicles. We want to see your technical skills and problem-solving abilities shine through, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Share why you’re excited about the Mobile Vehicle Technician role and how your experience aligns with our planned service approach. Keep it friendly and engaging!
Show Off Your People Skills:Since this role involves interacting with members, we’d love to see examples of your excellent communication skills. Whether it’s in your CV or cover letter, let us know how you’ve built rapport with customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge about light vehicles. Be prepared to discuss specific diagnostics and repairs you've handled in the past. This will show that you’re not just a technician, but someone who understands the ins and outs of the job.
✨Show Off Your People Skills
Since this role involves interacting with members, practice how you communicate. Think about examples where you've provided clear advice or reassured a customer. Being friendly and approachable can set you apart from other candidates.
✨Familiarise Yourself with the Schedule
Understand the importance of a clear digital schedule in this role. Be ready to discuss how you would manage your time effectively and ensure quality work within the planned appointments. This shows you’re aligned with their structured approach.
✨Demonstrate Problem-Solving Ability
Prepare to share specific instances where you’ve had to think on your feet and make decisions quickly. Highlight your adaptability and independence, as these are key traits for success in this position.
