At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Other info: Start and end your day at home with all tools and support provided.
- Why this job: Make a real impact on the roadside with diverse challenges every day.
- Qualifications: Level 2 Light Vehicle Maintenance qualification and 2 years’ experience required.
The predicted salary is between 36400 - 61000 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years’ experience, you’ll have a customer‑focused approach, technical, electrical and diagnostic experience, and a full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools and diagnostic kit all provided. If you’re looking for a career in roadside automotive services that’s rewarding, fast‑paced and full of variety, this is it.
Benefits:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – from your very first day
- Car salary sacrifice scheme – includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – save on tools, tech, holidays and more through our Orange Savings portal
What we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety – one moment it’s fault diagnostics, the next it’s a flat tyre or battery. You’ll be equipped and ready for every call‑out, with the tools, tech and support to get the job done. You think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. Bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Key Details:
- Market‑competitive base salary of £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
Roadside Technician - Stevenage in Letchworth employer: RAC Motoring Services
At RAC, we pride ourselves on being an exceptional employer, offering a supportive work culture that values every voice and fosters personal growth. As a Roadside Technician in Stevenage, you'll enjoy competitive pay, generous benefits including free breakdown cover from day one, and the opportunity to make a real impact while working from home. Join us and be part of a team that has been trusted for over 128 years, where your skills and dedication are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Stevenage in Letchworth
✨Tip Number 1
Get to know the company! Research RAC and understand their values, mission, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face various challenges daily. Brush up on your technical knowledge and think through common roadside scenarios so you can demonstrate your expertise confidently.
✨Tip Number 3
Network with current employees! Reach out to people working at RAC on platforms like LinkedIn. They can provide insights into the company culture and even share tips on how to ace the interview process.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application form and let us know why you’d be a great fit for the Roadside Technician role. We can’t wait to hear from you!
We think you need these skills to ace Roadside Technician - Stevenage in Letchworth
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your technical skills and problem-solving abilities make you the perfect fit for the Roadside Technician role.
Be Personable:Since this role is all about customer service, let your personality shine through! Share examples of how you've provided excellent service in the past, especially in high-pressure situations. We love a good story!
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention specific experiences that relate to roadside repairs and diagnostics – it’ll show us you’re serious about joining our team.
Apply Through Our Website:Remember, applying is super easy – no CV required! Just head over to our website and fill out the application form. We can’t wait to hear from you and kickstart your journey with us!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience with diagnostics, repairs, and any specific tools you've used. This will show that you're not just a mechanic, but a problem solver who can handle the variety of challenges that come with the job.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past, especially in high-pressure situations. Highlight your ability to stay calm and reassure customers when they need it most.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would approach common roadside issues like flat tyres or battery failures. Practising these scenarios will help you articulate your thought process and demonstrate your quick-thinking abilities.
✨Understand RAC's Values
Familiarise yourself with RAC's mission and values. Show that you align with their commitment to customer care and support. Being able to discuss how you embody these values in your work will set you apart as a candidate who truly understands the company culture.
