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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary of £40,000 with OTE of £60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish at home with all tools and support provided for your success.
The predicted salary is between 40000 - 60000 £ per year.
A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
You’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Role and responsibilities:
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most. You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it’s easier than ever to start your journey with us.
Benefits:
- Strong base pay - £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover - From your very first day
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays - 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support - 24/7 confidential support helpline for you and your family
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal
What we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Guildford in Knaphill employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Guildford in Knaphill
✨Tip Number 1
Get to know the company! Research RAC and understand their values, mission, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try out some mock scenarios or even role-play with a friend to get comfortable with troubleshooting and explaining solutions clearly.
✨Tip Number 3
Show off your people skills! Being a technician isn’t just about fixing cars; it’s about connecting with customers. Prepare examples of how you've provided excellent service in the past to demonstrate your customer-focused approach.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application form and let us know why you’d be a great fit for the RAC. We can’t wait to hear from you!
We think you need these skills to ace Roadside Technician - Guildford in Knaphill
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love seeing that customer-first attitude!
Keep It Simple: No need for a CV! Just fill out the application on our website and keep it straightforward. We’re looking for genuine passion and a good fit for the team, so let your personality come through.
Tailor Your Application: Read through the job description carefully and tailor your application to match. Use the same language and key phrases we’ve used – it shows us you’re really interested and paying attention!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific examples of past repairs or challenges you've faced, as this will show your expertise and problem-solving skills.
✨Customer Service is Key
Since the role involves a lot of interaction with members, think about how you can demonstrate your customer-focused approach. Prepare anecdotes that highlight your ability to stay calm under pressure and provide reassurance to customers during breakdowns.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to roadside assistance and your experience. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Show Your Passion for Variety
The job is all about tackling different challenges every day. Be prepared to discuss why you thrive in a fast-paced environment and how you handle unexpected situations. Sharing your enthusiasm for the variety of tasks will resonate well with the interviewers.
