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- Tasks: Deliver expert roadside repairs and diagnostics while providing reassurance to members.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, generous holidays, wellbeing support, and exclusive discounts.
- Why this job: Make a real impact on the roadside with variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Start and end your day at home with all tools and support provided.
The predicted salary is between 36000 - 60000 £ per year.
A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
A customer-focused approach.
A full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most.
You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same.
You will be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You will be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Location: Kingston Upon Thames, Surrey - £40k (inclusive of London Weighting Allowance) + OTE of £60k Full Time
Responsibilities:
- Join the RAC as a Roadside Technician and deliver roadside repairs, diagnostics and emergency breakdown support.
- Provide quick, confident solutions and reassurance to members on the roadside.
Benefits:
- A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Vehicle Mechanic in Kingston upon Thames employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Mechanic in Kingston upon Thames
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you understand our mission, you can tailor your approach during interviews to show how you fit right in with our team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled tough situations and be ready to share those stories during your chats with us.
✨Tip Number 3
Show off your customer service skills! We love people who can connect with our members. Be prepared to discuss how you've gone above and beyond for customers in the past – it’ll really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and means you’re directly in touch with us. Plus, no CV is needed, so you can focus on showcasing your skills and personality instead!
We think you need these skills to ace Roadside Vehicle Mechanic in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical, electrical, and diagnostic skills can shine in the role!
Be Customer-Focused: Since this role is all about providing top-notch service to our members, let us know about your customer service experience. Share examples of how you've gone above and beyond to help others – it really makes a difference!
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the Roadside Technician role.
Show Your Passion: We love seeing enthusiasm! Let us know why you're excited about working with RAC and how you can contribute to our mission of keeping drivers moving. Your passion can set you apart from the rest!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific repairs you've handled, especially those that showcase your problem-solving skills. The more confident you are in your expertise, the better you'll impress the interviewers.
✨Showcase Your Customer Focus
Since this role is all about providing excellent service on the roadside, think of examples where you've gone above and beyond for a customer. Highlight your ability to stay calm under pressure and reassure members during stressful situations. This will demonstrate that you're not just a mechanic, but a people person too.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical roadside situations. Practice how you'd handle various breakdown scenarios, from flat batteries to complex fault-finding. This will show that you can think on your feet and make quick, effective decisions when it matters most.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values before your interview. Understanding their commitment to innovation and member service will help you align your answers with what they stand for. It shows that you're genuinely interested in being part of their team and contributing to their mission.
