At a Glance
- Tasks: Bring your vehicle maintenance skills directly to customers, wherever they are.
- Company: Join the RAC, a leading name in vehicle services with a focus on customer care.
- Benefits: Earn a competitive salary, enjoy paid holidays, and access great perks.
- Other info: Enjoy a flexible work environment with opportunities for career growth.
- Why this job: Make a real difference by providing top-notch service right at people's doorsteps.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of hands-on experience required.
The predicted salary is between 40170 - 44385 € per year.
As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you will bring expert vehicle maintenance and diagnostic skills directly to customers, wherever they are. From driveways to office car parks, you will deliver first‑class service without the constraints of a traditional garage.
Key Responsibilities
- Provide on‑site repairs, diagnostics and maintenance for light vehicles.
- Interact with customers, offering advice and updates during driveway visits.
- Manage stock and report on inventory levels.
- Keep accurate records of work performed and parts used.
- Maintain a professional and positive representation of the RAC.
Qualifications
- Level 2 light vehicle maintenance qualification (or equivalent).
- At least 2 years of hands‑on experience as a vehicle technician working with a range of light vehicles.
- Full UK driving licence with fewer than 6 points.
- Strong customer‑service skills and the ability to make technical decisions independently.
Salary & Benefits
- Competitive base salary of £40,170, increasing to £52,000 potential OTE.
- Guaranteed overtime option to raise base to £44,385.
- 40‑hour week (Monday‑Friday 8:30‑17:00, 1 in 4 Saturdays).
- Paid holiday: 23 days (rising to 25 with service) plus bank holidays.
- Pension scheme with up to 6.5% matched contributions.
- Life assurance cover up to 4× salary (optional 10× via flex benefits).
- 24/7 confidential support service for you and household members aged 16+.
- Access to discount portal and Colleague Share Scheme after probation.
Location
Horsford, Norfolk.
EEO Statement
The RAC is an equal opportunities employer. We welcome applications from all backgrounds.
Mobile Mechanic in Horsford employer: RAC Motoring Services
As an RAC Mobile Mechanic, you will enjoy a dynamic work environment that prioritises flexibility and customer satisfaction, allowing you to provide top-notch vehicle maintenance directly at customers' locations. With competitive salaries, generous holiday allowances, and a strong commitment to employee wellbeing through support services and pension contributions, RAC fosters a culture of growth and development, making it an excellent employer for those seeking a rewarding career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Mechanic in Horsford
✨Tip Number 1
Get your hands dirty! If you can, try to shadow a mobile mechanic for a day. This will give you a real feel for the job and help you understand what it takes to deliver that first-class service we pride ourselves on.
✨Tip Number 2
Brush up on your customer service skills. Remember, as a mobile mechanic, you'll be interacting with customers directly. Practice explaining technical issues in simple terms and keep a friendly attitude – it goes a long way!
✨Tip Number 3
Network like a pro! Connect with other mechanics and industry professionals on social media or at local events. You never know when a conversation might lead to a job opportunity or valuable advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Mobile Mechanic in Horsford
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any hands-on experience you've got. We want to see how your skills match up with what we're looking for!
Customer Service is Key:Since you'll be interacting with customers on-site, let us know about your strong customer-service skills. Share examples of how you've provided excellent service in the past – it’ll make you stand out!
Be Professional:We value a positive representation of the RAC, so keep your application professional. Use clear language and check for any typos or errors before hitting send. First impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance and diagnostic skills. Be ready to discuss specific repairs you've handled and the tools you used. This will show that you’re not just qualified, but also passionate about what you do.
✨Customer Service is Key
Since you'll be interacting with customers directly, think of examples where you've provided excellent service. Prepare to share how you’ve communicated technical information in a way that’s easy for customers to understand. This will highlight your strong customer-service skills.
✨Be Ready for Practical Questions
Expect some scenario-based questions where you might need to make quick decisions. Practice thinking on your feet by going through common vehicle issues and how you would resolve them. This will demonstrate your ability to make technical decisions independently.
✨Show Your Professional Side
Remember, you’ll be representing the RAC, so convey professionalism throughout the interview. Dress appropriately, maintain a positive attitude, and be polite. This will leave a lasting impression and show that you can maintain a professional image in front of customers.
