At a Glance
- Tasks: Perform routine servicing, diagnostics, and in-depth repairs on light vehicles.
- Company: Join the RAC, a trusted national organisation with a focus on mobile vehicle repair.
- Benefits: Competitive salary up to £57,000, flexible schedules, and generous holiday allowance.
- Other info: Access to ongoing development and a supportive work environment.
- Why this job: Enjoy independence and variety while helping people get back on the road safely.
- Qualifications: Level 2 qualification in Light Vehicle Maintenance and 2 years' experience required.
The predicted salary is between 45378 - 57000 £ per year.
You’ll be part of the Harlow cluster, covering areas such as Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping and Hoddesdon. You will work through a clearly planned schedule of appointments – no reactive callouts, just organised, pre‑booked work that lets you focus on doing the job properly. From day one you’ll have a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.
What to Expect
- Routine servicing
- Diagnostics using advanced mobile equipment
- In‑depth repairs normally completed in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
Because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for. You'll use your technical skill and problem‑solving ability to get people moving again safely, quickly and confidently.
Why SMR is Different (and why techs love it)
- Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In‑depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and parts ordering built in
- Clear schedules using RAC's mobile service platform
It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol.
Requirements
- Level 2 qualification in Light Vehicle Maintenance (or equivalent)
- Minimum 2 years’ experience as a vehicle technician working on light vehicles
- A full UK driving licence with fewer than 6 points
Personality and Skills
You’re more than just great with tools – you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high‑quality service. You enjoy independence, problem solving and real variety – each job is different. From servicing and diagnostics to in‑depth repairs and reporting you’re hands‑on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving.
What the Role Offers
- Independence in a mobile role
- The stability and support of a trusted national organisation
- Ongoing development, including future EV and diagnostic skills
- A role where giving members complete peace of mind is simply part of what you do
Benefits and Perks
- A competitive base salary of £45,378 (inclusive of London Weighting Allowance, if applicable) with on‑target earnings up to £57,000
- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities
- 40 hours per week, with core hours from 8:30 am to 5:00 pm and 1 in 4 Saturdays
- Full‑time 40‑hour week, with Monday‑Saturday availability (8 am–8 pm)
- A free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings
- 23 days of holiday (rising to 25 with service) plus bank holidays. We also support work‑life balance with paid family leave, flexible schedules and practical resources to help navigate personal commitments
- Pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4× salary (10× optional with flex benefits)
- 24/7 confidential support service available to you and household members aged 16+
- Access Orange Savings, an exclusive discount portal with deals across top retailers, holidays, tools, tech and more.
- After probation you automatically join our Colleague Share Scheme, giving you a stake in our collective success
Hatfield, Hertfordshire – up to £57k OTE. Full Time. Join the RAC as a Mobile Vehicle Technician in our SMR Division – a new era of mobile repair.
As an equal opportunities employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.
Mobile Vehicle Technician - Harlow in Hatfield employer: RAC Motoring Services
At RAC, we pride ourselves on being an excellent employer, offering our Mobile Vehicle Technicians a structured work environment with planned appointments that allow for a focus on quality service rather than reactive callouts. Our supportive culture fosters independence and growth, providing ongoing development opportunities in advanced diagnostics and electric vehicle skills, alongside competitive salaries and comprehensive benefits that promote work-life balance. Join us in Harlow and experience the satisfaction of delivering peace of mind to our members while enjoying the perks of a trusted national organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Vehicle Technician - Harlow in Hatfield
✨Tip Number 1
Get to know the company! Research RAC and their SMR division. Understanding their values and what makes them tick will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to vehicle maintenance and customer service. Role-play with a friend to build confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Mobile Vehicle Technician - Harlow in Hatfield
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 qualification in Light Vehicle Maintenance and any relevant experience. We want to see how your technical skills and problem-solving abilities can shine through in your application!
Be Personable:Remember, you’re not just a technician; you’re the face of RAC! Use your application to showcase your people skills and how you provide reassurance and clarity to members. We love candidates who can connect with others.
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention your experience with routine servicing, diagnostics, and in-depth repairs to show us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the RAC family!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss your past experiences and how they relate to the role, as this will show that you're not just a great technician but also someone who understands the job inside out.
✨Showcase Your People Skills
Since you'll be the face of the RAC, it's crucial to demonstrate your ability to communicate effectively with customers. Prepare examples of how you've provided reassurance and clarity in previous roles, as this will highlight your people skills and customer service approach.
✨Emphasise Independence and Problem-Solving
This role offers a lot of independence, so be prepared to talk about times when you've worked autonomously. Share specific examples where you've had to solve problems on the spot, as this will showcase your adaptability and confidence in making decisions.
✨Understand the Company Culture
Familiarise yourself with the RAC's values and what makes them different from other companies. Being able to articulate why you want to work for them and how you align with their mission will set you apart from other candidates and show that you're genuinely interested in the role.
