At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while helping drivers in need across the UK.
- Company: Join a leading roadside assistance provider with a strong focus on customer service.
- Benefits: Competitive salary, bonuses, generous holidays, and exclusive discounts.
- Other info: Work from home, receive your own RAC van, and enjoy excellent career growth opportunities.
- Why this job: Make a real difference by helping people during their emergencies and enjoy flexible working hours.
- Qualifications: Level 2 Light Vehicle Maintenance qualification and at least 2 years of relevant experience.
The predicted salary is between 36400 - 60000 £ per year.
Responsibilities
- Deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK.
- Handle tasks such as flat battery replacements, tyre changes, and complex fault‑finding.
- Start and finish each shift from your own residence, managing demand‑led shifts averaging 40 hours per week with optional overtime.
You will be provided with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.
Qualifications
- Level 2 Light Vehicle Maintenance qualification (or equivalent)
- At least 2 years of post‑qualification technical, electrical, and diagnostic experience
- Customer‑focused approach
- Full UK driving licence
Benefits
- Strong base pay – £36,400 with realistic OTE of £61,000 and potential bonuses and enhanced overtime rates
- Share in our success – Participation in the colleague share scheme
- Free RAC Ultimate breakdown cover – From day one
- Car salary sacrifice scheme – Including electric vehicle options after 12 months
- Generous holidays – 23 days plus bank holidays (25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× salary (10× with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Savings on tools, tech, holidays, and more through the Orange Savings portal
Roadside Technician in Ferndown employer: RAC Motoring Services
As a Roadside Technician with us in Ferndown, you'll join a supportive and dynamic team that prioritises your professional growth and wellbeing. Enjoy competitive pay, generous holiday allowances, and exclusive discounts while working from home and managing your own schedule. With access to essential tools and a company van, you’ll be equipped to deliver exceptional service and make a real difference in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician in Ferndown
✨Tip Number 1
Network like a pro! Reach out to fellow technicians or industry contacts on LinkedIn. A friendly chat can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Consider creating a short video demonstrating your roadside repair techniques. It’s a great way to stand out and showcase your expertise to potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for working with them.
✨Tip Number 4
Keep your CV fresh and tailored! Make sure it highlights your relevant experience and qualifications. And remember, applying through our website gives you a better chance of landing that dream job!
We think you need these skills to ace Roadside Technician in Ferndown
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience you have. We want to see how your skills match up with the responsibilities of a Roadside Technician, so don’t hold back!
Be Customer-Focused:Since this role is all about helping people in need, let us know about your customer service experience. Share examples of how you've gone above and beyond for customers in the past – it’ll really make your application stand out!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who take the time to connect their experiences with what we’re looking for in a Roadside Technician.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repairs you've handled, especially those related to flat batteries and tyre changes. This will show that you’re not just qualified but also experienced in real-world scenarios.
✨Customer Service Matters
Since this role is customer-focused, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your problem-solving skills and how you handle stressful situations, as this will demonstrate your ability to provide excellent roadside support.
✨Familiarise Yourself with the Company
Do a bit of homework on the company’s values and mission. Understanding their approach to customer service and safety can help you align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
