At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Other info: Start and finish at home with all tools and support provided.
- Why this job: Make a real impact on the roadside with diverse challenges every day.
- Qualifications: Level 2 Light Vehicle Maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety – this is it.
Benefits
- Strong base pay – £36,400 and realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – from your very first day.
- Car salary sacrifice scheme – includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – save on tools, tech, holidays, and more through our Orange Savings portal.
Pay & Working Hours
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What We're Looking For
You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery – no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Roadside Mechanic in Ferndown employer: RAC Motoring Services
At RAC, we pride ourselves on being an exceptional employer, offering a rewarding career as a Roadside Technician where you can make a real impact while enjoying a strong base salary and generous benefits. Our supportive work culture fosters growth and development, with opportunities for bonuses, a share scheme, and comprehensive wellbeing support, all while allowing you to start and end your day from home. Join us in keeping the UK moving, and experience the satisfaction of solving challenges on the roadside with a trusted name that values every voice and background.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Mechanic in Ferndown
✨Tip Number 1
Get to know the company! Research RAC's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your pitch! Be ready to explain your experience and how it relates to the role of a Roadside Technician. Highlight your problem-solving skills and customer service approach.
✨Tip Number 3
Network like a pro! Connect with current or former RAC employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, you won’t need a CV, so just focus on showcasing your skills and enthusiasm.
We think you need these skills to ace Roadside Mechanic in Ferndown
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your technical skills can shine through in your application!
Be Customer-Focused:Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story about making someone's day better!
Keep It Simple:No need for a CV! Just fill out the application on our website and keep it straightforward. We appreciate clarity and conciseness, so get straight to the point about why you’re the right fit for us.
Let Your Personality Shine:We’re looking for problem solvers and people persons, so don’t be afraid to let your personality come through in your application. Show us how you stay calm under pressure and tackle challenges head-on!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific repairs you've handled, as well as the tools and techniques you used. This shows you're not just a mechanic, but a problem solver who can think on your feet.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past, especially in high-pressure situations. Highlight your ability to reassure and communicate effectively with members during breakdowns.
✨Demonstrate Adaptability
The job involves a variety of challenges, so be ready to discuss how you've adapted to different situations in your previous roles. Share stories that illustrate your flexibility and quick thinking when faced with unexpected issues on the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the types of vehicles you'll be working on or the support you'll receive from the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
