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For Companies At a Glance
- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Strong salary, bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the road while growing your career in a supportive environment.
- Qualifications: A Level 2 vehicle maintenance qualification and customer-focused attitude required.
- Other info: Enjoy exclusive discounts and a share in our success with a colleague share scheme.
The predicted salary is between 36400 - 61400 £ per year.
Eastleigh, Hampshire – Full Time
Qualifications
- A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years' post-qualification technical, electrical and diagnostic experience.
- Customer-focused approach.
- Full UK driving licence.
Responsibilities
As a Roadside Technician within our Patrol division, you deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it's a flat battery, tyre change or complex fault-finding, you provide quick, confident solutions and reassurance when our members need it most. You start and end your day at home, tackling challenges head-on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
Your full support is provided: your own RAC van, fuel card, full uniform, essential tools and diagnostic kit.
What we offer
- Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5 % matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays and more through our Orange Savings portal.
Why RAC?
For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career. You're more than a mechanic – you're a problem-solver, a people person and a proud ambassador for the RAC.
Roadside Technician - Southampton in Eastleigh employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Southampton in Eastleigh
✨Tip Number 1
Get to know the company! Research RAC and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! Since you'll be dealing with roadside repairs, brush up on your diagnostic techniques and be ready to discuss specific scenarios where you've solved problems effectively.
✨Tip Number 3
Network like a pro! Connect with current or former RAC employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the RAC family.
We think you need these skills to ace Roadside Technician - Southampton in Eastleigh
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your A Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine through in your application!
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story that shows your people skills!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific responsibilities and qualifications mentioned in the job description. We appreciate when candidates take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've tackled mechanical issues or provided roadside assistance.
✨Showcase Your Customer Focus
Since this role is all about providing excellent service, think of examples where you've gone above and beyond for a customer. Highlight your ability to stay calm under pressure and reassure members during breakdowns.
✨Be Ready for Practical Scenarios
Prepare for potential scenario-based questions where you might need to demonstrate your problem-solving skills. Think about how you'd handle common roadside situations like flat tyres or battery failures.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the Patrol division.