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For Companies At a Glance
- Tasks: Engage with customers, providing top-notch vehicle maintenance and diagnostics on-site.
- Company: Join the RAC, a trusted name in motoring services for over 125 years.
- Benefits: Competitive salary up to £50,000, guaranteed overtime, and flexible schedules.
- Why this job: Make a real difference by delivering first-class service directly to customers.
- Qualifications: Level 2 light vehicle maintenance qualification and 3 years' hands-on experience required.
- Other info: Enjoy 23 days holiday, pension scheme, and 24/7 wellbeing support.
The predicted salary is between 38625 - 50000 £ per year.
You’re someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Each fix, each chat, and each driveway visit shows what we’re all about.
At the RAC, we never stand still. With a legacy of over 125 years and a mission to be the UK’s number one motoring services provider, we’re trusted by over 12.5 million members. We pride ourselves on ambition, support, and authenticity.
Responsibilities
- Engage with customers on-site, delivering high-quality maintenance and diagnostic services with professionalism and RAC pride.
- Service, diagnose, repair, and perform checks on light vehicles; manage stock, complete reporting, and maintain active customer communications.
- Work on the move—provide services at driveways, offices, and other customer locations, delivering first-class service outside a traditional garage.
- Operate with independence, using your RAC van, fuel card, full uniform, essential tools, and diagnostic kit provided from day one.
- Contribute to a positive customer experience and uphold RAC standards in every interaction.
Qualifications
- Level 2 light vehicle maintenance qualification (or equivalent).
- At least 3 years' hands-on experience as a vehicle technician with a range of light vehicles.
- Full UK driving licence with fewer than 6 points.
Salary & Hours
A competitive base salary of £38,625, with on-target earnings up to £50,000. A guaranteed overtime option to increase base salary to £44,385, plus additional overtime and bonus opportunities. 40 hours per week, core hours 8:30am–5:00pm, and 1 in 4 Saturdays.
Role Details
As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. You’ll be equipped from day one to succeed with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.
Benefits & Perks
- Earnings that Motivate – market-competitive base salary with bonuses and premium-rate overtime to reach up to £50,000.
- Opt-in Guaranteed Overtime – after the first month, choose to work extra rest days at £30 per hour, with potential extra annual earnings.
- Tools to Drive Your Future – RAC Ultimate Complete Breakdown Service from day one; access to a car salary sacrifice scheme after 12 months (electric vehicle options available).
- Time Off That Matters – 23 days of holiday (rising to 25 with service) plus bank holidays; paid family leave and flexible schedules.
- Financial Security & Perks – pension scheme with up to 6.5% matched contributions and life assurance up to 4x salary (10x optional with flex benefits).
- Wellbeing – 24/7 confidential support service for you and household members aged 16+.
- Extras – Orange Savings discount portal, Colleague Share Scheme on probation, and other employee perks.
Mobile Vehicle Technician - Crewe in Congleton employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Crewe in Congleton
✨Tip Number 1
Get to know the company culture! Before your interview, check out RAC's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of the RAC family.
✨Tip Number 2
Practice your customer interaction skills! Since you'll be engaging with customers on-site, think about how you can showcase your communication abilities during the interview. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about your hands-on experience! Highlight specific examples from your past work as a vehicle technician. This is your chance to shine and demonstrate how your skills align with what RAC is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the RAC team. Let’s get you on the road to success!
We think you need these skills to ace Mobile Vehicle Technician - Crewe in Congleton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for mechanics and customer service. Remember, we’re looking for someone who gets people, not just engines.
Tailor Your CV: Make sure your CV is tailored to the Mobile Vehicle Technician role. Highlight your relevant experience, especially any hands-on work with light vehicles. We love seeing how your skills match what we need, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your experience stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and benefits. Plus, it shows us you’re serious about joining the RAC family!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge about light vehicle maintenance and diagnostics. Be ready to discuss your hands-on experience and any specific challenges you've faced in the past. This will show that you’re not just a mechanic, but a problem-solver who can think on their feet.
✨Show Off Your People Skills
Since this role involves engaging with customers directly, practice how you would communicate with them. Think of examples where you’ve provided excellent customer service or resolved a tricky situation. Being personable and approachable is key, so let your personality shine through!
✨Understand the RAC Values
Familiarise yourself with the RAC’s mission and values. They pride themselves on ambition, support, and authenticity, so be prepared to explain how you embody these traits in your work. This will demonstrate that you’re not just looking for a job, but that you genuinely want to be part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team culture, opportunities for professional development, or how success is measured in the role. It shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company.
