At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while supporting drivers in need.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the road while enjoying great pay and career growth.
- Qualifications: A Level 2 vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 28000 - 42000 £ per year.
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving.
As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in the South West: Cheltenham, Bristol, Exeter, Swindon.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
What you’ll do:
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
Benefits and what we offer:
- Strong base pay £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover.
- Car salary sacrifice scheme (includes electric vehicle options after 12 months) to help you save on tax.
- Generous holidays: 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support: 24/7 confidential support helpline for you and your family.
- Exclusive discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - South West in Cheltenham employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - South West in Cheltenham
✨Tip Number 1
Get to know the RAC inside out! Research our values, mission, and what makes us tick. When you show up for an interview, drop in some knowledge about our history and how we keep the UK moving. It’ll impress us and show you’re genuinely interested!
✨Tip Number 2
Practice your technical skills! Brush up on your vehicle maintenance knowledge and be ready to discuss real-life scenarios. We love seeing how you tackle problems, so think of examples where you’ve saved the day with your expertise.
✨Tip Number 3
Show off your customer service skills! As a Roadside Technician, you’ll be the face of RAC when things go wrong for our members. Share stories that highlight your ability to stay calm under pressure and provide top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the RAC family. We can’t wait to see your application come through!
We think you need these skills to ace Roadside Technician - South West in Cheltenham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service to our members, share examples of how you've gone above and beyond for customers in the past. We love seeing that customer-first attitude!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Roadside Technician role. We appreciate when candidates take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the RAC team!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've successfully solved mechanical issues or provided roadside assistance.
✨Show Off Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members regularly. Prepare examples of how you've gone above and beyond for customers in the past. Highlight your ability to stay calm under pressure and provide reassurance during stressful situations.
✨Familiarise Yourself with RAC Values
Research RAC's history and values. Understanding their commitment to customer service and community will help you align your answers with what they stand for. This shows you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, or opportunities for growth within RAC. This not only shows your interest but also helps you gauge if this is the right fit for you.