At a Glance
- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Strong pay, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside with every call-out and challenge.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: No CV required to apply; start your journey with us today!
The predicted salary is between 28000 - 42000 £ per year.
Qualifications
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
Role Overview
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
About the RAC & Role
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast‑paced, and full of variety – this is it. You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Benefits
- Strong base pay – £35,000 and realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Roadside Technician - North West in Bury employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - North West in Bury
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services so you can chat confidently about how you fit into the team. When you apply through our website, it shows you’re keen and ready to roll!
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you’ve tackled challenges head-on. Being able to share these experiences during interviews will show us you’re the perfect fit for the fast-paced world of roadside assistance.
✨Tip Number 3
Show off your customer service skills! We love a technician who can not only fix cars but also reassure and connect with our members. Prepare examples of how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Be ready to think on your feet! In this role, no two days are the same, so we want to see how you handle unexpected situations. Share stories that highlight your adaptability and quick thinking when you chat with us.
We think you need these skills to ace Roadside Technician - North West in Bury
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your A Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical, electrical, and diagnostic skills can shine in the role!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer-focused approach. Share examples of how you've gone above and beyond for customers in the past – we love a good story!
Keep It Simple: No need for a fancy CV here! Just keep your application straightforward and to the point. We’re looking for genuine passion and the right attitude, so let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific examples of repairs you've handled, as this will show your expertise and confidence in your craft.
✨Showcase Your Customer Focus
Since the role is all about providing excellent service, think of times when you've gone above and beyond for a customer. Prepare to share these stories during the interview to highlight your people skills and how you handle pressure.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside situations. Practice how you would approach common issues like flat batteries or complex faults. This will demonstrate your problem-solving abilities and quick thinking.
✨Dress the Part
Even though you’ll be working in a practical environment, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and respect the interview process, which can set you apart from other candidates.