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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in vehicle support for over 125 years.
- Benefits: Competitive salary with OTE potential, generous holidays, and wellbeing support.
- Why this job: Make a real difference by helping people on the road and grow your career.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Enjoy flexible shifts, a supportive environment, and exclusive discounts.
The predicted salary is between 28000 - 42000 £ per year.
A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience. A customer-focused approach and a full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. You will start and end your day at home and will be equipped to handle a range of calls, from a flat battery to tyre changes or complex fault-finding. You will be supported with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit. The RAC has been a trusted name for over 125 years, combining heritage with innovation. This is a rewarding, fast-paced role with variety and opportunity to grow your career with the RAC.
Responsibilities:
- Provide expert mechanical roadside repair, diagnostics, and emergency breakdown support across the UK.
- Diagnose faults, perform fault finding, and deliver quick, confident solutions on-site.
- Manage each call professionally, ensuring customer reassurance and high service standards.
- Operate in a manner that starts and ends the day from home, with appropriate use of provided tools and equipment.
- Utilise diagnostic kit and tools to complete repairs and incident resolution on-site.
- Represent RAC as a trusted ambassador on every call.
Qualifications & Requirements:
- A Level 2 light vehicle maintenance qualification (or equivalent) with post-qualification technical, electrical, and diagnostic experience.
- Customer-focused approach.
- Full UK driving licence.
Benefits:
- Base salary: £35,000 with realistic OTE of £60,000; top performers can earn more through bonuses and enhanced overtime rates.
- Demand-led shifts averaging around 40 hours per week with optional overtime; start/finish on your driveway.
- Share in our success through a colleague share scheme.
- Free RAC Ultimate breakdown cover from day one.
- Car salary sacrifice scheme, including electric vehicle options after 12 months.
- Generous holidays: 23 days plus bank holidays (rising to 25 with service).
- Pension and life cover: up to 6.5% matched pension contributions and life cover up to 4x salary (10x with flex benefits).
- Wellbeing support: 24/7 confidential support for you and your family.
- Exclusive discounts on tools, tech, holidays, and more via the Orange Savings portal.
Roadside Technician - Blackburn in Bury employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Blackburn in Bury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who might know about openings for Roadside Technicians. A friendly chat can sometimes lead to job leads that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you’ve got a knack for diagnostics or mechanical repairs, consider creating a portfolio or a video showcasing your expertise. This can really set you apart when you’re meeting potential employers.
✨Tip Number 3
Prepare for the interview by brushing up on common roadside scenarios. Think about how you’d handle different breakdown situations and be ready to share your thought process. We want to see your customer-focused approach in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Roadside Technician - Blackburn in Bury
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical, electrical, and diagnostic skills can shine in this role!
Customer Focus is Key: Since this role is all about providing top-notch roadside support, let us know about your customer service experience. Share examples of how you've reassured customers or handled tough situations in the past.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows us you’re keen on joining the RAC family!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your hands-on experience with mechanical repairs and fault-finding, as this will show you're the right fit for the role.
✨Customer Service is Key
Since this role is customer-focused, think of examples where you've provided excellent service in the past. Prepare to share how you reassured customers during stressful situations, as this will highlight your ability to manage calls professionally.
✨Familiarise Yourself with the Tools
Get to know the essential tools and diagnostic kit you'll be using. If you can, mention specific tools or techniques during the interview that you've used successfully in previous roles. This shows you're not just qualified but also practical and ready to hit the ground running.
✨Show Your Passion for the Role
Express your enthusiasm for working with the RAC and how you align with their values. Talk about why you want to be a Roadside Technician and how you see yourself growing within the company. A genuine passion can set you apart from other candidates.
