Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer complaints and complex queries with empathy and effective communication.
- Company: Leading automotive services company in Bristol with a focus on customer satisfaction.
- Benefits: Competitive salary, annual leave, and access to a pension scheme.
- Why this job: Make a real difference in customer experiences while working part-time.
- Qualifications: Strong communication skills and prior customer service experience.
- Other info: Join a supportive team dedicated to resolving customer issues.
The predicted salary is between 14025 - 14025 £ per year.
A leading automotive services company in Bristol is seeking a part-time Customer Care Expert. This role focuses on taking ownership of customer complaints and complex queries while communicating effectively and empathetically.
Responsibilities include:
- Guiding members through the resolution process
- Ensuring high customer satisfaction
The position offers a competitive salary of £14,025 for 20 hours per week, with benefits such as annual leave and access to a pension scheme.
Ideal candidates should have strong communication skills and experience in customer service.
Customer Care & Complaints Specialist in Bristol employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Complaints Specialist in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and ready to be part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective and empathetic communication, try role-playing common customer scenarios with a friend. It’ll help you feel more confident during the interview.
✨Tip Number 3
Be prepared to share your experiences! Think of specific examples where you've successfully handled complaints or complex queries in the past. This will demonstrate your problem-solving skills and customer care expertise.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows us that you're serious about joining our team!
We think you need these skills to ace Customer Care & Complaints Specialist in Bristol
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer service. We want to see how you've handled complaints and complex queries in the past, so share specific examples that showcase your communication skills and empathy.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the listing to show us you’re a perfect fit for the Customer Care Expert role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer care shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at RAC Motoring Services
✨Know the Company Inside Out
Before your interview, do some research on the automotive services company. Understand their values, mission, and any recent news or developments. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Customer Scenarios
Think about common customer complaints and queries you might encounter in this role. Prepare specific examples from your past experience where you successfully resolved similar issues. This will demonstrate your problem-solving skills and ability to handle complex situations.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and empathetically. You might even want to do a mock interview with a friend to get comfortable expressing yourself in a way that reflects understanding and care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company.
