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- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, generous holidays, and exclusive discounts.
- Why this job: Make a real impact by solving problems and helping people on the road.
- Qualifications: Level 2 vehicle maintenance qualification and a full UK driving licence required.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
The predicted salary is between 28000 - 42000 £ per year.
A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Post-qualification technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Responsibilities:
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most. You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
What RAC provides:
- Your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit provided
Benefits:
- Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover - From your very first day
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays - 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support - 24/7 confidential support helpline for you and your family
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal
About you:
Sound like your kind of role? You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Vehicle Technician in Blackburn employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Technician in Blackburn
✨Tip Number 1
Get to know the company! Research RAC and understand their values, mission, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! As a Roadside Vehicle Technician, you'll need to demonstrate your expertise on the spot. Brush up on your diagnostic skills and be ready to discuss real-life scenarios where you've solved problems effectively.
✨Tip Number 3
Show off your people skills! Remember, you're not just fixing cars; you're providing reassurance to members in stressful situations. Be prepared to share examples of how you've delivered excellent customer service in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the RAC family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Vehicle Technician in Blackburn
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Vehicle Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story about making someone's day better!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific responsibilities and qualities mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be prepared to discuss specific experiences where you've successfully solved problems on the roadside, as this will show your expertise and confidence in handling various situations.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with customers regularly. Think of examples where you've provided excellent service or calmed a stressed customer. Highlighting your people skills will demonstrate that you're not just a mechanic, but also a problem solver who can reassure members during emergencies.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside situations. Practice how you would handle a flat battery or a complex fault-finding scenario. This will help you articulate your thought process and decision-making skills, which are crucial for the role.
✨Dress the Part
Even though you might be applying for a hands-on role, first impressions matter. Dress smartly and professionally for the interview. It shows respect for the interviewers and indicates that you take the opportunity seriously, which can set you apart from other candidates.
