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- Tasks: Provide expert roadside repairs and diagnostics for vehicles across the UK.
- Company: Join the RAC, a trusted name in vehicle assistance for over 125 years.
- Benefits: Earn £35,000 base salary with potential to reach £60,000 through bonuses.
- Why this job: Make a real impact by helping people in need on the roadside every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Enjoy generous holidays, wellbeing support, and exclusive discounts.
The predicted salary is between 28000 - 42000 £ per year.
Join the RAC as a Roadside Technician.
What you'll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
Responsibilities:
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
What we provide:
- Own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
- Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
About you:
You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, the tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Roadside Vehicle Mechanic in Basingstoke employer: RAC Motoring Services
Contact Detail:
RAC Motoring Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Mechanic in Basingstoke
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you understand our mission, you can show how your skills as a Roadside Technician align perfectly with what we do.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you've tackled mechanical issues or provided excellent customer service. Be ready to share these experiences during your chat with us.
✨Tip Number 3
Don’t underestimate the power of a friendly chat! When you apply through our website, be prepared to engage in a conversation that showcases your personality and passion for helping others on the roadside.
✨Tip Number 4
Be confident and authentic! We want to see the real you, so don’t hold back. Show us your enthusiasm for the role and how you can make a difference as part of the RAC team.
We think you need these skills to ace Roadside Vehicle Mechanic in Basingstoke
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical, electrical, and diagnostic skills can shine in the role!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've gone above and beyond for customers in the past – we love a good story!
Keep It Simple: No need for a fancy CV here! Just fill out the application on our website and keep it straightforward. We appreciate clarity and honesty, so be yourself and let your personality come through.
Tailor Your Application: Take a moment to read through the job description again and tailor your application to match. We’re looking for someone who can tackle challenges head-on, so show us how you fit the bill!
How to prepare for a job interview at RAC Motoring Services
✨Know Your Stuff
Brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss specific repairs you've handled, especially those involving diagnostics and electrical issues. This will show that you’re not just a mechanic, but a problem solver who can tackle any roadside challenge.
✨Showcase Your Customer Skills
Since the role requires a customer-focused approach, think of examples where you've provided excellent service. Prepare to share stories that highlight your ability to reassure and communicate effectively with customers, especially in high-pressure situations.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside situations. Practice how you would respond to various breakdown scenarios, like a flat battery or complex fault-finding. This will demonstrate your quick thinking and confidence in making decisions on the spot.
✨Dress the Part
Even though it’s a practical job, first impressions matter. Dress smartly for the interview to reflect your professionalism. It shows that you take the opportunity seriously and are ready to represent the RAC with pride.
