At a Glance
- Tasks: Help customers make informed vehicle-buying decisions through expert telesales.
- Company: Join the RAC, a leading name in vehicle inspections.
- Benefits: Enjoy bonuses, pension contributions, and free breakdown cover from day one.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a real difference by guiding customers to their perfect vehicle.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
About The Role
Telesales Advisor – Vehicle Inspections
Join the RAC as a Telesales Advisor and help motorists make informed vehicle-buying decisions through expert inspection services.
Location
RAC Bescot, Walsall (fully office-based)
Hours
40 hours per week, full-time
Do you enjoy delivering great customer experiences and achieving sales targets?
If you've worked in a sales or contact centre environment and enjoy helping customers find the right solution, we'd love to hear from you.
Join the RAC's Vehicle Inspections team and play a key role in helping customers purchase vehicles with confidence.
- Shift Pattern
- Monday to Friday: 08:00-16:30, 08:30-17:00, 09:00-17:30 or 09:30-18:00
- Saturday: 09:00-17:30 (typically two Saturdays per month with a weekday rest day)
- Training
You’ll need to be available for two weeks of full-time training , Monday to Friday, 09:00-17:00.
- What You’ll Do
- Identify and convert vehicle inspection sales opportunities, achieving and exceeding performance targets.
- Maximise sales through inbound enquiries, outbound follow-up calls and digital leads.
- Deliver an outstanding customer experience by understanding customer needs and recommending the most suitable products.
- Build rapport quickly and confidently manage objections to secure sales opportunities.
- Work closely with colleagues to share knowledge and drive team success.
- Maintain accurate customer records and follow FCA and company compliance requirements.
- Keep up to date with product knowledge, systems and mandatory training.
- Contribute ideas and feedback that support continuous improvement and business growth.
- What You’ll Need
- Previous experience in a sales, telesales or contact centre role.
- A proven ability to achieve sales and service targets.
- Excellent communication skills and a professional telephone manner.
- Strong organisational and administrative skills with good attention to detail.
- A positive, resilient approach and confidence working in a fast-paced environment.
Benefits
At the RAC, we offer a range of benefits to support you inside and outside of work, including:
- Bonus scheme eligibility
- Group Personal Pension with up to 6.5% matched contributions
- Life Assurance (up to 10x salary through flexible options)
- Family-friendly policies and support
- 24/7 confidential support service for you and eligible household members
- Car salary sacrifice scheme, including electric vehicle options (after 12 months' service)
- Free RAC Ultimate Complete Breakdown Cover from day one
- Access to Orange Savings, offering discounts with major retailers, supermarkets, holidays and technology providers
- Free onsite parking
- Automatic enrolment into our colleague share scheme, Owning It Together
This role would suit someone who is motivated by delivering excellent service, enjoys speaking with customers, and takes pride in achieving results.
Vehicle Inspections Telesales Agent in Walsall employer: RAC group
RAC group is an attractive employer due to its focus on employee development and a supportive work culture. The company provides competitive salaries and flexible working arrangements, making it a great place for individuals looking to grow their careers while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Inspections Telesales Agent in Walsall
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Vehicle Inspections Telesales Agent at RAC group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including RAC group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Vehicle Inspections Telesales Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Vehicle Inspections Telesales Agent in Walsall
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for RAC group:When writing your cover letter, make sure to tailor your message specifically for RAC group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at RAC group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show RAC group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show RAC group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with RAC group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
