Customer Experience Incident Advisor in Walsall

Customer Experience Incident Advisor in Walsall

Walsall Full-Time On-site
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RAC is seeking a full‑time DAFaid Incident Advisor for the DAFaid Control Centre at our Bescot office in Walsall. This 6‑month fixed‑term contract starts soon, with 40 hours per week and a fully office‑based role.

The role focuses on delivering proactive customer service in a busy contact centre, aiming to exceed expectations and maintain excellent service levels. Annual salary guidance is £26,509.50.

Customer Experience Incident Advisor in Walsall employer: RAC group

RAC group is an attractive employer due to its focus on employee development and a supportive work culture. The company provides competitive salaries and flexible working arrangements, making it a great place for individuals looking to grow their careers while maintaining a healthy work-life balance.

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Contact Details:

RAC group Recruitment Team