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For Companies At a Glance
- Tasks: Support contractor payments by processing invoices and resolving queries in a hands-on role.
- Company: Join RAC, a trusted name in motoring services with over 125 years of excellence.
- Benefits: Enjoy competitive salary, flexible work, 25 days leave, and exclusive discounts.
- Why this job: Build your finance skills while making a real impact in a supportive team.
- Qualifications: Strong admin or customer service experience; Excel skills are a plus.
- Other info: Hybrid role with excellent career growth and a friendly, inclusive culture.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
We have an exciting opportunity to join our Finance Team as a Contractor Support Administrator | Accounts Payable. This is a practical, hands-on role where you'll help keep our contractor payments running smoothly by processing invoices, resolving queries, and supporting day to day financial administration. You'll work closely with colleagues across Finance and the Contractor Management team, bringing accuracy, organisation and a friendly, helpful approach to every interaction. It’s a great opportunity for someone with strong admin or customer service experience who’s looking to build their skills within a finance environment. This is a hybrid position, giving you the flexibility to work three days from home and two days in our midlands office in Bescot, Walsall.
What You’ll Do
- Investigate contractor payment queries not actioned correctly through our autopayment system to rectify and adjust payments to the contractors accurately, following RAC policies and agreed procedures.
- Act as the main point of contact for contractor payment queries, providing clear and timely updates.
- Resolve payment issues, ensuring contractors receive the right information and support.
- Manage shared and personal inboxes, prioritising queries and keeping communication organised.
- Work closely with internal teams, including Contractor Management and Customer Solutions Centre.
- Provide general administrative support, ensuring accurate data entry and tidy records.
- Build positive relationships with contractors, offering helpful, professional service.
What You’ll Need
- Experience in administration, customer service or finance support.
- Strong Excel skills, including confidence with formulas, VLOOKUPs and pivot tables.
- Good communication skills, both written and verbal.
- High attention to detail and strong organisational ability.
- A friendly, helpful approach with the confidence to speak with contractors.
- Ability to work independently while being a supportive team player.
- A proactive mindset - willing to learn, ask questions and improve processes.
- Experience using ICAD or similar systems (desirable but not essential).
- Strong numerical and data entry skills.
Benefits and Additional Information
As a Contractor Support Administrator at RAC, you’ll get benefits that go the extra mile.
- Earnings That Motivate - enjoy a competitive salary plus automatic enrolment in our 'Owning It Together' Colleague Share Scheme - a unique opportunity to share in RAC's future success and be rewarded for the exceptional work you deliver.
- Tools to Drive Your Future - get started with free RAC Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters - enjoy 25 days annual leave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
- Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
- Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
- Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more.
We’re Orange Heroes. At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 15 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.
Contractor Support Administrator | Accounts Payable in Walsall employer: RAC Careers
Contact Detail:
RAC Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contractor Support Administrator | Accounts Payable in Walsall
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for roles like the Contractor Support Administrator. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to finance and administration. We recommend role-playing with a friend or using online resources to get comfortable. The more you practise, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills!
We think you need these skills to ace Contractor Support Administrator | Accounts Payable in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contractor Support Administrator role. Highlight your admin and customer service experience, and don’t forget to mention any finance-related skills you have. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good personality!
Show Off Your Excel Skills: Since strong Excel skills are a must-have, make sure to mention any relevant experience you have with formulas, VLOOKUPs, or pivot tables. If you’ve got examples of how you’ve used these skills in past roles, even better!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at RAC Careers
✨Know Your Numbers
Brush up on your Excel skills before the interview. Be ready to discuss how you've used formulas, VLOOKUPs, and pivot tables in past roles. This will show that you’re not just familiar with the tools but can also apply them effectively in a finance environment.
✨Be the Friendly Face
Since this role involves a lot of communication with contractors, practice how you would handle common queries. Think about how you can convey information clearly and helpfully. A friendly approach can make all the difference in building positive relationships.
✨Organise Your Thoughts
Prepare for questions about how you manage your workload and prioritise tasks. Use examples from your previous experience to illustrate your organisational skills. Being able to demonstrate your ability to keep things tidy and efficient will impress the interviewers.
✨Show Your Proactive Side
Think of instances where you’ve taken the initiative to improve processes or solve problems. Be ready to share these examples during the interview. A proactive mindset is key in this role, and showing that you’re willing to learn and adapt will set you apart.
