Remote Support Advisor

Remote Support Advisor

Full-Time 25000 - 30000 £ / year (est.) Working from home possible
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At a Glance

  • Tasks: Provide empathetic support and guidance to farming individuals in need.
  • Company: Join RABI, a charity dedicated to supporting farmers across England and Wales.
  • Benefits: Enjoy remote work options, flexible hours, and the chance to make a real difference.
  • Other info: Be part of a mission to close the farming wellbeing gap and create positive change.
  • Why this job: Help farming communities thrive while gaining valuable experience in a supportive environment.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 30000 £ per year.

We are RABI, the farmers' charity. We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life. At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We are working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we have delivered around £1 billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits. Together, we are on a journey to help shape a future our farmers deserve.

KEY PURPOSE: To work as part of a team that provides high quality casework and grant applications to farming people that come to RABI for support.

KEY RESPONSIBILITIES:

  • Provide high quality information, advice and guidance in an empathetic and professional manner.
  • Maintain up-to-date knowledge of welfare and benefits legislation, ensuring awareness of any changes that may affect beneficiaries or service delivery.
  • Conduct a holistic needs assessment for each service user.

Remote working/work at home options are available for this role.

Remote Support Advisor employer: RABI

RABI is an exceptional employer dedicated to supporting the farming community across England and Wales. With a strong focus on employee well-being, we offer a collaborative work culture that values empathy and professional growth, alongside flexible remote working options. Our commitment to making a meaningful impact in the lives of farming people ensures that our team members find purpose and fulfilment in their roles, while also benefiting from ongoing training and development opportunities.

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Contact Details:

RABI Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote Support Advisor

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by RABI.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like RABI.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at RABI.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at RABI. Apply directly through us to stand out!

We think you need these skills to ace Remote Support Advisor

Empathy
Professionalism
Knowledge of Welfare and Benefits Legislation
Holistic Needs Assessment
Casework Management
Grant Application Skills
Communication Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of RABI. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Remote Support Advisor, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at RABI

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of RABI. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!