RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered more than £250 million in direct financial support to farming people, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Role Overview
Key Purpose
The SD Co-ord Manager (Campaigns and Mental Health) leads the operational coordination of RABI's national grant campaigns and oversees the administration of counselling and related mental health services. The role line manages the Campaign Co-ordinator and Service Delivery Administrator, ensuring work is accurate, timely, confidential and consistent with agreed policies and pathways.
Reporting to the Service Delivery Quality and Improvement Manager, the postholder supports agreed projects and service improvements and works alongside the Grants and Helpline Co-ord Manager and CRM Co-ord Manager to maintain joined-up delivery. The Administrator also provides agreed support to the wider Service Delivery team.
Key Responsibilities
Leadership and Team Management
Provide supportive line management to the Campaign Co-ordinator and Service Delivery Administrator, setting objectives, reviewing workloads and performance, and supporting development and wellbeing
Agree priorities and cover arrangements across campaigns, mental health administration and wider team support, escalating capacity and quality concerns promptly.
Work collaboratively with the other SD Co-ord Managers to align processes, share learning and maintain appropriate reciprocal cov...
Service Delivery Co-ordinator Manager (Campaigns & Mental health) in Oxford employer: RABI
RABI is an exceptional employer dedicated to supporting the farming community, offering a nurturing work culture that prioritises employee well-being and professional growth. With a focus on resilience and tailored support, employees benefit from meaningful work that directly impacts lives, alongside opportunities for personal development in a collaborative environment. Located in the heart of the agricultural sector, RABI provides a unique chance to contribute to a vital cause while enjoying a supportive and inclusive workplace.
